Name: Customer 360 View Is Crucial to an Integrated User Journey
Start: 2022-09-19T12:27:00Z
End: 2022-09-19T12:27:16.000Z
Location: BrightTALK

Boomi aims to make the world a better place by connecting everyone to everything, anywhere. The pioneer of cloud-based integration platform as a service (iPaaS), and now a category-leading, global software as a service (SaaS) company, Boomi touts the largest customer base among integration platform vendors and a worldwide network of approximately 800 partners – including Accenture, Capgemini, Deloitte, SAP, and Snowflake. Global organizations turn to Boomi’s award-winning platform to discover, manage, and orchestrate data, while connecting applications, processes, and people for better, faster outcomes. For more information, visit http://www.boomi.com.

Learn how Boomi for SAP, an independent, unified platform which is natively integrated into SAP, can provide you with the adaptability to incorporate all SAP, non-SAP, and innovation systems seamlessly together.

Hear from Donna Matthews, SAP Ecosystem Manager here at Boomi, as we share how Boomi for SAP can reduce integration efforts by 41%  providing a seamless transition, protecting the value from existing SAP investments and protect those investments through best-in-class functionality. 

Topics covered:
- Unlock efficiencies to decrease integration timings
- How to enhance your SAP investment
- Mitigate risk

Enhance and protect your SAP investments whilst embracing digital change

Nearly every organisation wants to use AI — but the path to adoption isn’t always clear. To move from AI-curious to AI-infused, you need to first become AI-ready. That requires creating processes and pipelines that feed AI the proper data. To get it right, you have to understand your processes.

Join Boomi experts to learn about the good and bad processes that feed AI systems.

In this session, we will:
- Explore the Process Maturity Ladder
- Provide an introduction to context pipelines, retrieval-augmented generation (RAG), and how to use these tools to make AI practical
- Discuss how to automate manual processes

Achieving Practical AI: Context and Process

For CIOs, finding technologies that will provide efficiencies and cost savings to help their organisations deal with an uncertain global macroeconomic environment is becoming more complex. Furthermore, the market promises many solutions to take the load off teams by automating critical business processes. 

Join David Irecki, Director, Solution Consulting – APJ at Boomi, as he shares insights, using case study examples, to illustrate how integration and automation can help achieve what every CIO cares about: security, operational excellence, innovation, and shareholder value.

How Integration and Automation Help Businesses Navigate Challenging Times

Breakthrough new technologies like Generative AI are now altering the game. By taking an AI-first approach, companies could achieve these newly required transformation steps for the future. The key to success is ensuring data flows smoothly and instantly. AI will build these connections.

At the event "Intelligent Integration and Automation: Addressing Modernization Challenges with AI" held in Singapore on August 2, 2023, Dang Nguyen, Director of Solution Consulting at Boomi Asia, shares how Boomi AI can help Asia Pacific organizations harness the power of generative AI to radically simplify the work of building integrations and automation.

Learn about Boomi AI at Boomi.AI

Introducing Boomi AI

Most businesses have reached a modernization choke point – and it’s holding them back from achieving the goal of a Future Fit digital organization. There’s an uncomfortable truth about digital transformation initiatives: They fail.

At the event "Intelligent Integration and Automation: Addressing Modernization Challenges with AI" held in Singapore on August 2, 2023, Hon Chew Seetoh, General Manager at Boomi Asia, shares future trends in intelligent integration and automation and best practices in overcoming the majority of modernization challenges faced by businesses.

How Intelligent Integration is Revolutionizing Business Modernization

See how Boomi’s industry-leading integration and automation platform quickly and easily unites everything and everyone in your digital ecosystem across channels, devices, and platforms.

In this on-demand demo, you will:
- Get an overview of Boomi’s iPaaS platform
- See how to integrate applications via a sample integration
- Explore the functionality and mechanics of Boomi
- Get a closer look into data and integration management
- Learn how Boomi supports hybrid architecture

Boomi Product Demo

Need to build your first integration with Boomi? You’re not alone! Let us help you accelerate your first integration, so you can start connecting everyone to everything faster. This combined replay session will help you establish a standard framework applicable to all integrations (Part 1); apply that framework to an easy-to-understand integration problem (Part 2); and build that integration live (Part 3). Follow along as Boomi's Senior Integration Captain, Brad Detlefsen, guides you through the requirements review, build prep, and a sample build demo.

We recommend signing up for the Boomi Trial as part of this session. Try Boomi free for 30 days: https://boomi.com/form/trial/
Register for Boomiverse User Group Events to attend these sessions live: https://usergroups.boomi.com/events

This 3-part event will help you:
- Establish a standard integration framework
- Apply that framework to an easy-to-understand integration problem
- Build that integration live

Your First Integration: Accelerated

The Manufacturing industry is always evolving, and in the current climate where customers expect more than ever before, competition is fierce. Therefore the need for scalability, automation, and efficiency becomes vital to future-proofing your organization and meeting increasing demand. Modernizing your business is crucial to this transformation.

In this first Boomi Lab clinic, we explore how you can Modernize for the Future of Manufacturing. During this 45-minute Integration clinic, we will cover the following:
- Demonstration on the simplicity of transforming your business data integration processes
- How to improve your customer data quality
- How to transfer legacy files to real-time API driven

Boomi provides the industry’s most extensive collection of tools to speed integration projects and streamline implementations, including process libraries, pre-built connectors, and crowd-sourced guidance for data mapping with Boomi Automated Data Mapping.

How to Modernize for the Future of Manufacturing - An Integration Clinic

At the event Future of Financial Services 2022 held in Melbourne on 20 July 2022, Boomi's Jack Jones and Steve Reilly, COO of HESTA, shared their insights on the future of financial services.

Learn about:
- Boomi and Financial Services – a Digital Finance perspective
- How an integration platform drives value and outcomes for HESTA members
- The role of data unification to maximise organisational and member (CX) benefits

Future of Financial Services - Fireside Chat with Boomi and the COO of HESTA

At the event Future of Financial Services 2022 held in Sydney on 3 & 4 Nov 2022, Boomi's Nathan Gower, with our partner Atturra, delivered a talk on “Modernising your Legacy Systems to Build True Agility and Customer Focus”.

Discover how financial institutions like WLTH and Peoplecare accelerate iPaaS-led transformation to build a more data-driven enterprise. And the story of a “pure SaaS” Fintech model that disrupts traditional lending with superior CX and a single view of customer.

Modernising your Legacy Systems to Build True Agility and Customer Focus

Top performing companies pay close attention to their technology’s customer experience. Today’s customers expect the details to be flawless when it comes to their purchases. The demands on businesses to meet those expectations drives a lot of supply chain complexity behind the scenes.

Boomi’s expertise in connecting digital supply chains has helped companies enhance their customer experience with greater data interoperability, enabling more reliable interactions.

Learn about:
Cross-industry perspectives on the manufacturing floor to customer process
Improvements on customer engagement and shipping coordination
How manufacturer to consumer connectivity helps other businesses
Supply chain insights that drive customer experience improvements

Speakers:
Ken Jaroenchisakon, Sr. Product Marketing Manager
Jessica Kinman, Principal Technologist Manufacturing
Katherine Buckland, Principal Technologist Retail and CPG

Modern Digital Supply Chain Episode 3: Connecting Manufacturer to Consumer

From receiving to warehouse staging to EDI management, the supply chain is evolving rapidly due to automation. However, 3 in 5 manufacturers will experience delays in near-future smart factory initiatives due to supply chain integration shortcomings.

Businesses need visibility and connectivity across their supply chains to avoid being limited in their digital innovation capabilities. Boomi’s supply chain expertise has helped savvy businesses realize that connectivity from dock to manufacturer can help build resilience even in unsure times.

Learn about:
Cross-industry perspectives on the dock-to-manufacturing challenges
Improvements on product visibility and tracking
How dock-to-manufacturing connectivity helps other businesses
Turning supply chain connectivity into business insight

Speakers:
Ken Jaroenchisakon, Sr. Product Marketing Manager
Jessica Kinman, Principal Technologist Manufacturing
Katherine Buckland, Principal Technologist Retail and CPG

Modern Digital Supply Chain Episode 2: Connecting Dock to Manufacturer

Are you confident in your company's supply chain connectivity and monitoring amidst historic logistics disruptions? From supplier to dock to manufacturing floor to customer — connectivity is key to building resilience. Boomi has helped companies integrate with third-party logistics and supply chain companies for greater visibility and engagement into their business.

Join our webinar series to learn how supply chain modernization creates more resilient and profitable businesses. You'll learn about:
- Cross-industry perspectives on today's logistics challenges
- Improvements for each stage of logistics
- Real-time data to drive resilience and profitability
- Best practices to modernize your supply chain

Speakers:
- Ken Jaroenchisakon, Sr. Product Marketing Manager
- Jessica Kinman, Principal Technologist Manufacturing
- Katherine Buckland, Principal Technologist Retail and CPG

Modern Digital Supply Chain Episode 1: Connecting Supplier to Dock

Adding Scale and Efficiency to your Data Pipelines for Real Time Insights

Asynchronous processing is becoming increasingly important in today's fast-paced digital landscape. It allows businesses to process large amounts of data quickly and efficiently, resulting in faster decision-making and improved customer experiences.

In this webinar, we'll explore how Boomi Event Streams can help you take advantage of asynchronous processing in your data pipeline. Event Streams is a multi-tenant enterprise message queueing and streaming service fully hosted and managed within the Boomi AtomSphere platform. When used in combination with the Boomi Integration Platform, it provides a highly scalable and reliable backbone for an “event driven integration” approach to building integrations.
 
Our experts will cover a range of topics including an opportunity to ask questions in real-time:
- An overview of asynchronous processing and its benefits
- How Boomi Event Streams can help you implement asynchronicity in your data pipeline
- Best practices for designing and implementing asynchronous data processing workflows with Boomi Event Streams

Unlocking the Power of Asynchronous Data Processing with Boomi Event Streams

In this fireside chat session, Dave Chapman, formerly CTO of Australian digital lending and payments provider WLTH discusses how, working with Boomi and Atturra, they have achieved a level of ‘interconnectedness’ that enables a truly seamless, single customer portal.  The result is that the WLTH CX spans all third-party cloud application and data services, being more stable, more agile and ready for growth.

Transforming FSI with a Pure SaaS Model: Challenging the Status Quo

At the event Digital Built World Summit 2022 held in Sydney on 23 & 24 May 2022, Boomi's Jack Gibson delivered a talk on The Role of iPaaS in Building Digital Workspaces.

The world is transforming into digital and revolutionising industries - Innovation is critical. However, industries such as construction are complex with multiple stakeholders, ERPs and point-solution technologies (used to record and document progress on every project). This also means that many organisations now collect a staggering amount of data.

Learn how your organisation can create an information infrastructure that could support a modern, low-friction digital experience for its users while supporting all the stakeholders in the design and construction lifecycle, including those physically working on a job site using mobile connectivity.

Discover what role a cloud-based, unified iPaas platform has in aiding organisations to streamline operations, connect systems, eliminate processes and ensure accurate data sets.

The Role of iPaaS in Building Digital Workspaces

Hear how the University of Melbourne boosted its vision for a connected campus and supported its diverse integration, data governance and API management needs - freeing itself from its legacy integration approach, which segregated each application team to manage its integrations, causing a tangle of "spaghetti" connections lacking a cohesive architecture across the company.

Event highlights include how the University of Melbourne:

• Connects its applications and creates a centralised data synchronisation hub providing granular visibility into data quality. 
• Accelerate the rollout of new services to students across its seven campuses.

Uni of Melbourne Removes Data Inaccuracy Pain and Improves Student Experience

When it comes to ERP modernisation for the manufacturing space, the challenges are endless. Supply chain problems. Improving workforce efficiency. Shortening end-to-end product delivery time. And so much more.

How do you get the most from your ERP during challenging times? Join Boomi’s Michael Bachman, Principal Global Architect at Boomi who will discuss common problems facing manufacturers today and share insights on how to overcome them.

Innovation Requires New Thinking About Your ERP - A Webinar for Manufacturers

Multi-cloud is one of those commonly used phrases in technology discussions, like big data, digital transformation, and AI, that means various things to different organizations - and often different things to different people inside those firms.

To put it simply, multi-cloud refers to the use of more than one cloud platform or environment in an organization. However you define it, getting multi-cloud correctly is crucial for developing a connected business and transforming your digital enterprise.

Join our Head of Solution Consulting for Asia, Dang Nguyen, for this 30-minute engagement session to discuss about:
- Digital Transformation: Current State
- The rise of composite apps
- The Integrated Experience
 - Introducing Boomi

Streamlining Multi-Cloud Integrations for Best Business Performances

Companies that utilize many applications often face data silos. And multiple data sources equate to data duplication, erroneous data, and inconsistent data. 

Register for this webinar to hear:
- Common challenges around managing and maintaining a 360 view of the customer, and why traditional MDM products typically fail
- How to create a Hub and Spoke Architecture to simplify customer data synchronization and manage golden records
- How the Boomi Platform is uniquely positioned to create a Customer 360 view through the Master Data Hub technology
- Case Study: WLTH Supports Company Expansion Roadmap With Boomi

Discover how Boomi can help you power data-driven customer experiences, by eliminating data silos and creating a 360-degree view of your customers with a single source of truth.

Watch Part 1 of this series, “Customer 360 View Is Crucial to an Integrated User Journey”: https://www.brighttalk.com/webcast/18049/559072

Eliminate Silos With a Customer 360 View and Master Data Hub

Businesses depend on legacy ERP systems like SAP. But they struggle when it comes to integrating SAP data with other critical systems and creating a single source of truth throughout the digital ecosystem. That limits the ability of businesses to migrate to the cloud and make use of best-of-breed, cloud-based applications. Boomi makes the process of ERP Modernization seamless by addressing the needs around Cloud Migration, AI/Analytics, Data Stewardship, Total Cost of Ownership, and Composable/Decomposable ERP. 

In this webinar you will learn:
- A self-service (citizen developer) approach to tracking cross-application processes in the cloud, EDI configuration, and building data catalogs
- The role of an intelligent data hub in ensuring data readiness, data synchronization, and the use of a workflow engine to track multi-cloud costs
- How Boomi Axis accesses all types of SAP data to enable AI/Analytics and other data-intensive processes

ART of the Possible: ERP Modernization

Retail Integration Platform: Unleash the Power of Your Data

When you weave together customer data from across your digital ecosystems, you gain business insights that drive growth. And you can enable a seamless, exceptional experience for your customers.

Gain insights from Boomi’s APJ Marketing Director, Stephanie Dechamps, a seasoned marketing professional with experience working with global multinational technology companies such as Oracle, SAP and Boomi. 

Discover:
- What is Customer 360 and the role it plays in your CX digital transformation journey
- How to build right audience data and map it to your customer journey
- Latest technology that enables you to unify your digital ecosystem quickly and easily

Watch Part 2 of this series, “Eliminate Silos With a Customer 360 View and Master Data Hub”: https://www.brighttalk.com/webcast/18049/556746

Customer 360 View Is Crucial to an Integrated User Journey

iPaaS

Integration

Transformation

Data Analytics

Marketing Analytics

Customer Engagement

Visual Analytics

Buyer Journey

Omnichannel

Customer Data

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Customer 360 View Is Crucial to an Integrated User Journey

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Boomi APJ