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Introducing Insult Monitor: The Only Way to Fix False Positives

Trust and Safety experts know that fighting fraud successfully takes more than industry knowledge or even a powerful platform. It takes partnership, innovation, connection, and community — coupled with the most cutting-edge technology available and a fierce dedication to building a safer internet.

Watch this webinar to learn how Sift has taken on one of fraud prevention’s most frustrating and pervasive problems with Insult Monitor — a first-of-its-kind feature that helps you eliminate false positives for good.
Recorded Apr 28 2020 18 mins
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Presented by
Michelle Arguelles
Presentation preview: Introducing Insult Monitor: The Only Way to Fix False Positives
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Sift

  • Fraud in Fintech: Drive growth and protect your business Recorded: Feb 24 2021 46 mins
    Brian Mathews, Senior Solutions Engineer, Sift | Aidan Carrick, Account Executive, Sift
    The same strategies that drive growth in fintech services can also increase the risk and impact of fraud. As a growing business, it’s vital that you have a system in place to stop fraud in real-time, without diminishing growth.

    Join us in our upcoming webinar as we explore the different types of fraud across fintech, and the causes, and cost, of bad actors on your platform. We will dive into how current Sift customers are fighting fraud, and how taking a Digital Trust & Safety approach has helped companies around the globe.

    In this webinar you'll also learn:
    How to reduce account takeover fraud (ATO) and chargebacks across verticals
    Tips & tricks for combating fraud in the remittance space
    How taking a Digital Trust & Safety approach can help streamline the user journey for fintech customers
    Watch now
  • Looking Beyond your Bottom Line: Take Control of False-Positives Recorded: Feb 18 2021 35 mins
    Jane Lee, Trust and Safety Architect, Sift | Melisande Mual, Managing Director, The Paypers
    The mandate for fraud prevention teams in the age of the customer is evolving. While mitigating chargebacks and other fraud remains the core, 75% say delivering frictionless experiences is also a top priority. Unfortunately, most trust & safety leaders say that their existing solutions block good users—and just 30% say they know how many. The reality is that without adapting your approaches and tools, it can be impossible to measure your false positive rate and how much revenue you’re leaving on the table.
    Watch now
  • The Holiday Aftershock: Tips for setting your team up for a successful new year Recorded: Feb 18 2021 40 mins
    Jane Lee
    The holiday rush may be over for eCommerce shoppers, but it’s far from over for trust & safety teams who have to deal with the aftershock. Teams need to adapt to the expected increase in volumes from “chargeback season”, as well as other ongoing threats from bad actors. Join us to learn more about the chargeback trends you can expect this year, new ways fraudsters are attacking, and some tips & tricks you can adopt to be proactive in the upcoming year.
    Watch now
  • The Many Flavors of Fraud Facing QSRs: What they are and how to stop them Recorded: Feb 16 2021 36 mins
    Jim Payne and Jeff Sakasegawa
    The digital word is quickly changing the way QSRs are operating, and in turn the way that fraudsters are attacking. To stay alive, QSRs need to adapt their fraud strategies—through a digital trust & safety approach you can protect your bottom line and continue to grow.
    Watch now
  • The Real-Time Value of Ingesting Chargeback Data Recorded: Feb 9 2021 33 mins
    Brittany Allen, Trust & Safety Architect | Jane Lee, Trust & Safety Architect | Sherif Elzarka, Sales Engineering Lead, Sift
    Fraud teams across all businesses struggle to close the feedback loop between transaction review and chargeback disputes. With new automated chargeback ingestion, fraud teams can now scale manual review, make more accurate decisions, and identify new patterns of abuse.

    Join us to learn more about the power of chargeback data, an overview of Sift Connect, and how you can utilize Sift Connect to help grow your business.
    Watch now
  • Friction, Fraud, and Fintech: Delivering Speed and Security with DT&S Recorded: Jan 26 2021 42 mins
    Adam Gibson, Head of Product, Flinks | Jim Payne, Senior Product Marketing Manager, Sift
    Consumers and businesses rely on fintech services to manage capital with flexibility, transparency, and speed—but fraudsters are standing by to take advantage. So how do fintech services create quick and frictionless experiences for users without putting them at risk, or compromising growth? With a Digital Trust & Safety approach, you can reduce roadblocks, proactively stop fraud and grow your business.
    Watch now
  • Fraud in Fintech: Drive growth and protect your business with Sift Recorded: Dec 30 2020 46 mins
    Brian Mathews, Senior Solutions Engineer, Sift | Aidan Carrick, Account Executive, Sift
    The same strategies that drive growth in fintech services can also increase the risk and impact of fraud. As a growing business, it’s vital that you have a system in place to stop fraud in real-time, without diminishing growth.

    Join us in our upcoming webinar as we explore the different types of fraud across fintech, and the causes, and cost, of bad actors on your platform. We will dive into how current Sift customers are fighting fraud, and how taking a Digital Trust & Safety approach has helped companies around the globe.

    In this webinar you'll also learn:
    How to reduce account takeover fraud (ATO) and chargebacks across verticals
    Tips & tricks for combating fraud in the remittance space
    How taking a Digital Trust & Safety approach can help streamline the user journey for fintech customers
    Watch now
  • Looking Beyond your Bottom Line: Take Control of False-Positives Recorded: Dec 29 2020 35 mins
    Jane Lee, Trust and Safety Architect, Sift | Melisande Mual, Managing Director, The Paypers
    The mandate for fraud prevention teams in the age of the customer is evolving. While mitigating chargebacks and other fraud remains the core, 75% say delivering frictionless experiences is also a top priority. Unfortunately, most trust & safety leaders say that their existing solutions block good users—and just 30% say they know how many. The reality is that without adapting your approaches and tools, it can be impossible to measure your false positive rate and how much revenue you’re leaving on the table.
    Watch now
  • Friction, Fraud, and Fintech: Delivering Speed and Security with Digital Trust & Recorded: Nov 26 2020 42 mins
    Jim Payne and Adam Gibson
    Consumers and businesses rely on fintech services to manage capital with flexibility, transparency, and speed—but fraudsters are standing by to take advantage. So how do fintech services create quick and frictionless experiences for users without putting them at risk, or compromising growth? With a Digital Trust & Safety approach, you can reduce roadblocks, proactively stop fraud and grow your business.
    Watch now
  • Fraud Fighter Forum with Chargeback Gurus Recorded: Nov 24 2020 21 mins
    Jeff Sakasegawa, Kevin Lee, and Suresh Dakshima
    In this live session you’ll learn:
    The impact that COVID-19 will have on holiday chargebacks.
    What we can predict for the upcoming holiday season in terms of traffic and potential fraud threats.
    An open Q+A session with Kevin, Jeff, and Suresh.
    Watch now
  • Looking Beyond your Bottom Line: Take Control of False-Positives Recorded: Nov 19 2020 35 mins
    Jane Lee
    The mandate for fraud prevention teams in the age of the customer is evolving. While mitigating chargebacks and other fraud remains the core, 75% say delivering frictionless experiences is also a top priority. Unfortunately, most trust & safety leaders say that their existing solutions block good users—and just 30% say they know how many. The reality is that without adapting your approaches and tools, it can be impossible to measure your false positive rate and how much revenue you’re leaving on the table.
    Watch now
  • The holidays are going digital, are you prepared? Recorded: Nov 17 2020 59 mins
    Jeff Sakasegawa and Brent Peterson
    In the rapidly-changing landscape of retail e-commerce, the approaching holiday season brings many challenges—and spotlights the importance of delivering seamless user experiences to consumers who will be shopping almost entirely online.
    Watch now
  • The Real-Time Value of Ingesting Chargeback Data with Sift Connect Recorded: Nov 10 2020 33 mins
    Brittany Allen, Jane Lee, and Sherif Elzarka
    Fraud teams across all businesses struggle to close the feedback loop between transaction review and chargeback disputes. With new automated chargeback ingestion, fraud teams can now scale manual review, make more accurate decisions, and identify new patterns of abuse.

    Join us to learn more about the power of chargeback data, an overview of Sift Connect, and how you can utilize Sift Connect to help grow your business.
    Watch now
  • Looking Beyond Your Bottom Line: Take Control of False-Positives to Drive Growth Recorded: Nov 6 2020 44 mins
    James Volz, Jane Lee, and DJ Murphy (CNP)
    The mandate for fraud prevention teams in the age of the customer is evolving. While mitigating chargebacks and other fraud remains the core, 75% say delivering frictionless experiences is also a top priority. Unfortunately, most trust & safety leaders say that their existing solutions block good users—and just 30% say they know how many. The reality is that without adapting your approaches and tools, it can be impossible to measure your false-positive rate and how much revenue you’re leaving on the table.
    Watch now
  • ‘Tis the Season: Beat the Christmas Fraud Rush with Digital Trust & Safety Recorded: Nov 3 2020 60 mins
    Alistair Murphy and Brian Mathews
    Sift presents: ‘Tis the Season: Beat the Christmas Fraud Rush with Digital Trust & Safety

    Sophisticated online fraudsters tend to target retailers when their attention is elsewhere, with the busy holiday period being their favourite time to strike.

    Learn how a fraudster will target physical and digital e-commerce retailers and the proactive steps you can take to protect your business against fraud while maintaining a high order acceptance rate.

    In this webinar you'll learn:
    How a career fraudster will obtain multiple credit cards, the knowledge they have in getting around basic anti-fraud rules, and why they try to target certain retailers.
    The methodology behind using Machine Learning to catch fraud while confidently accepting more safe orders.
    The simple steps you can take to protect your business before the busy holiday period takes hold.
    Watch now
  • Fraud and Retail E-commerce: Prepping Trust and Safety Teams for an Unpredictabl Recorded: Oct 15 2020 58 mins
    Jane Lee and Leanna Nazzisi
    When it comes to fighting fraud during this year’s holiday season—a time when, any other year, e-commerce would likely be booming and fraudsters would be after the usual targets—all we can really expect is change. Now more than ever it is important to be proactive with your trust and safety approach.

    Join us to hear tips and tricks for combatting unpredictable fraud, best practices to prepare your trust and safety teams, and current trends we are seeing to help you prepare.
    Watch now
  • Taking a Digital Trust & Safety Approach to Grow Your E-commerce Business Recorded: Oct 13 2020 59 mins
    Jeff Sakasegawa and Brent Peterson
    Over the last couple of months, e-commerce and digital adoption of services has surged. With that increase in use, comes an increase in fraud. E-commerce businesses are now asking the question, how do I continue to grow and maintain my bottom line without increasing my risk of fraud?

    Adapting to a Digital Trust & Safety fraud approach, can help e-commerce businesses do just that. Hear from the experts the most recent research in e-commerce trends, what the winners are doing, and why they are doing it.
    Watch now
  • Digital Trust&Safety: The next big thing for luxury e-commerce fraud management Recorded: Sep 28 2020 47 mins
    Jeff Sakasegawa and Rachel Buillet
    COVID-19 has accelerated the adoption of technology in all spaces, including luxury retail. In order to maintain the in-store experience that luxury stores have mastered, omnichannel and other digital strategies have been adopted to bridge the gap between in-store and online. Unfortunately, fraudsters have found ways to exploit those efforts, including card not present fraud. With a digital trust & safety approach, luxury retailers can grow their digital presence without being held back by fraud.

    In this webinar you will learn:
    The current trends in E-commerce and the challenges that luxury retailers face.
    Hear from the experts techniques on how to combat chargebacks, false positives and repeat returns.
    What digital trust & safety is and how you can leverage it to grow your business and protect your bottom line.
    Watch now
  • Account Takeover Toolbox: Using Security Notifications and 2FA to stop ATOs Recorded: Sep 8 2020 41 mins
    Lewis Gunter and Jane Lee
    Businesses in all verticals are experiencing a rise in account abuse, more specifically account takeover. The question now is, how do you prevent account takeover without creating a bad experience for your non-fraudulent customers?

    Now more than ever businesses should consider adopting a Digital Trust & Safety solution that is capable of stopping account takeover attempts while providing a frictionless user experience. Hear from the experts on the front line how two-factor authentication and security notifications can protect your user base and grow your business.
    Watch now
  • Take Fraud Off the Menu: Grow and Protect Your Business with DT&S Recorded: Sep 3 2020 51 mins
    Jeff Sakasegawa, Trust and Safety Architect at Sift | Jim Payne, Sr. Manager, Product Marketing at Sift
    In an era when more and more transactions are happening online, an important question for quick-service restaurants is how to remain quick and convenient while still protecting against fraud. How can these restaurants implement comprehensive IT governance, risk and compliance strategies?

    This webinar will explore:
    - Ways to create seamless experiences
    - How to build customer loyalty programs
    - How to protect the bottom line while keeping fraudsters at bay
    Watch now
Sift empowers companies of all sizes to unlock revenue without risk.
Sift, formerly Sift Science, is the leader in Digital Trust & Safety, empowering companies of all sizes to unlock revenue without risk. Sift prevents fraud with industry-leading technology and expertise, an unrivaled global data network, and a commitment to building long-term partnerships with our customers. Twitter, Airbnb, and Twilio rely on Sift to stay competitive and secure.

Diverse data fuels our technology and community. We partner with industry leaders to deliver end-to-end solutions for our customers. It's simple, we make better decisions as a business when we can harness diversity in thought, experience, data, and background. Sift is working toward building a team that represents the world-wide customers that we serve, inclusive of people from all walks of life who can bring their full selves to work every day, so we can Win as One Team.

Visit us at Sift.com and follow us on Twitter @GetSift.
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  • Live at: Apr 28 2020 4:00 pm
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