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Friendly Fraud in Europe: How to win chargeback disputes

Fighting friendly fraud chargebacks has always been a major pain point for merchants, and COVID-19 has made it an even more urgent problem. Europe has many unique conditions that make some chargebacks very difficult to fight—but with the right tools and tactics in place, trust and safety experts can win even the most challenging disputes.
Recorded Jun 30 2020 61 mins
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Presented by
Michelle Arguelles and Brittany Allen
Presentation preview: Friendly Fraud in Europe: How to win chargeback disputes

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Sift empowers companies of all sizes to unlock revenue without risk.
Sift, formerly Sift Science, is the leader in Digital Trust & Safety, empowering companies of all sizes to unlock revenue without risk. Sift prevents fraud with industry-leading technology and expertise, an unrivaled global data network, and a commitment to building long-term partnerships with our customers. Twitter, Airbnb, and Twilio rely on Sift to stay competitive and secure.

Diverse data fuels our technology and community. We partner with industry leaders to deliver end-to-end solutions for our customers. It's simple, we make better decisions as a business when we can harness diversity in thought, experience, data, and background. Sift is working toward building a team that represents the world-wide customers that we serve, inclusive of people from all walks of life who can bring their full selves to work every day, so we can Win as One Team.

Visit us at Sift.com and follow us on Twitter @GetSift.

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  • Title: Friendly Fraud in Europe: How to win chargeback disputes
  • Live at: Jun 30 2020 8:00 am
  • Presented by: Michelle Arguelles and Brittany Allen
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