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Account Takeover Toolbox: Using Security Notifications and 2FA to stop ATOs

Businesses in all verticals are experiencing a rise in account abuse, more specifically account takeover. The question now is, how do you prevent account takeover without creating a bad experience for your non-fraudulent customers?

Now more than ever businesses should consider adopting a Digital Trust & Safety solution that is capable of stopping account takeover attempts while providing a frictionless user experience. Hear from the experts on the front line how two-factor authentication and security notifications can protect your user base and grow your business.
Recorded Sep 8 2020 41 mins
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Presented by
Lewis Gunter and Jane Lee
Presentation preview: Account Takeover Toolbox: Using Security Notifications and 2FA to stop ATOs

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  • Friction, Fraud, and Fintech: Delivering Speed and Security with Digital Trust & Recorded: Nov 26 2020 42 mins
    Jim Payne and Adam Gibson
    Consumers and businesses rely on fintech services to manage capital with flexibility, transparency, and speed—but fraudsters are standing by to take advantage. So how do fintech services create quick and frictionless experiences for users without putting them at risk, or compromising growth? With a Digital Trust & Safety approach, you can reduce roadblocks, proactively stop fraud and grow your business.
  • Fraud Fighter Forum with Chargeback Gurus Recorded: Nov 24 2020 21 mins
    Jeff Sakasegawa, Kevin Lee, and Suresh Dakshima
    In this live session you’ll learn:
    The impact that COVID-19 will have on holiday chargebacks.
    What we can predict for the upcoming holiday season in terms of traffic and potential fraud threats.
    An open Q+A session with Kevin, Jeff, and Suresh.
  • Looking Beyond your Bottom Line: Take Control of False-Positives to Drive Growth Recorded: Nov 19 2020 35 mins
    Jane Lee
    The mandate for fraud prevention teams in the age of the customer is evolving. While mitigating chargebacks and other fraud remains the core, 75% say delivering frictionless experiences is also a top priority. Unfortunately, most trust & safety leaders say that their existing solutions block good users—and just 30% say they know how many. The reality is that without adapting your approaches and tools, it can be impossible to measure your false positive rate and how much revenue you’re leaving on the table.
  • The holidays are going digital, are you prepared? Recorded: Nov 17 2020 59 mins
    Jeff Sakasegawa and Brent Peterson
    In the rapidly-changing landscape of retail e-commerce, the approaching holiday season brings many challenges—and spotlights the importance of delivering seamless user experiences to consumers who will be shopping almost entirely online.
  • The Real-Time Value of Ingesting Chargeback Data with Sift Connect Recorded: Nov 10 2020 33 mins
    Brittany Allen, Jane Lee, and Sherif Elzarka
    Fraud teams across all businesses struggle to close the feedback loop between transaction review and chargeback disputes. With new automated chargeback ingestion, fraud teams can now scale manual review, make more accurate decisions, and identify new patterns of abuse.

    Join us to learn more about the power of chargeback data, an overview of Sift Connect, and how you can utilize Sift Connect to help grow your business.
  • Looking Beyond Your Bottom Line: Take Control of False-Positives to Drive Growth Recorded: Nov 6 2020 44 mins
    James Volz, Jane Lee, and DJ Murphy (CNP)
    The mandate for fraud prevention teams in the age of the customer is evolving. While mitigating chargebacks and other fraud remains the core, 75% say delivering frictionless experiences is also a top priority. Unfortunately, most trust & safety leaders say that their existing solutions block good users—and just 30% say they know how many. The reality is that without adapting your approaches and tools, it can be impossible to measure your false-positive rate and how much revenue you’re leaving on the table.
  • ‘Tis the Season: Beat the Christmas Fraud Rush with Digital Trust & Safety Recorded: Nov 3 2020 60 mins
    Alistair Murphy and Brian Mathews
    Sift presents: ‘Tis the Season: Beat the Christmas Fraud Rush with Digital Trust & Safety

    Sophisticated online fraudsters tend to target retailers when their attention is elsewhere, with the busy holiday period being their favourite time to strike.

    Learn how a fraudster will target physical and digital e-commerce retailers and the proactive steps you can take to protect your business against fraud while maintaining a high order acceptance rate.

    In this webinar you'll learn:
    How a career fraudster will obtain multiple credit cards, the knowledge they have in getting around basic anti-fraud rules, and why they try to target certain retailers.
    The methodology behind using Machine Learning to catch fraud while confidently accepting more safe orders.
    The simple steps you can take to protect your business before the busy holiday period takes hold.
  • Fraud and Retail E-commerce: Prepping Trust and Safety Teams for an Unpredictabl Recorded: Oct 15 2020 58 mins
    Jane Lee and Leanna Nazzisi
    When it comes to fighting fraud during this year’s holiday season—a time when, any other year, e-commerce would likely be booming and fraudsters would be after the usual targets—all we can really expect is change. Now more than ever it is important to be proactive with your trust and safety approach.

    Join us to hear tips and tricks for combatting unpredictable fraud, best practices to prepare your trust and safety teams, and current trends we are seeing to help you prepare.
  • Taking a Digital Trust & Safety Approach to Grow Your E-commerce Business Recorded: Oct 13 2020 59 mins
    Jeff Sakasegawa and Brent Peterson
    Over the last couple of months, e-commerce and digital adoption of services has surged. With that increase in use, comes an increase in fraud. E-commerce businesses are now asking the question, how do I continue to grow and maintain my bottom line without increasing my risk of fraud?

    Adapting to a Digital Trust & Safety fraud approach, can help e-commerce businesses do just that. Hear from the experts the most recent research in e-commerce trends, what the winners are doing, and why they are doing it.
  • Digital Trust&Safety: The next big thing for luxury e-commerce fraud management Recorded: Sep 28 2020 47 mins
    Jeff Sakasegawa and Rachel Buillet
    COVID-19 has accelerated the adoption of technology in all spaces, including luxury retail. In order to maintain the in-store experience that luxury stores have mastered, omnichannel and other digital strategies have been adopted to bridge the gap between in-store and online. Unfortunately, fraudsters have found ways to exploit those efforts, including card not present fraud. With a digital trust & safety approach, luxury retailers can grow their digital presence without being held back by fraud.

    In this webinar you will learn:
    The current trends in E-commerce and the challenges that luxury retailers face.
    Hear from the experts techniques on how to combat chargebacks, false positives and repeat returns.
    What digital trust & safety is and how you can leverage it to grow your business and protect your bottom line.
  • Account Takeover Toolbox: Using Security Notifications and 2FA to stop ATOs Recorded: Sep 8 2020 41 mins
    Lewis Gunter and Jane Lee
    Businesses in all verticals are experiencing a rise in account abuse, more specifically account takeover. The question now is, how do you prevent account takeover without creating a bad experience for your non-fraudulent customers?

    Now more than ever businesses should consider adopting a Digital Trust & Safety solution that is capable of stopping account takeover attempts while providing a frictionless user experience. Hear from the experts on the front line how two-factor authentication and security notifications can protect your user base and grow your business.
  • Take Fraud Off the Menu: Grow and Protect Your Business with DT&S Recorded: Sep 3 2020 51 mins
    Jeff Sakasegawa, Trust and Safety Architect at Sift | Jim Payne, Sr. Manager, Product Marketing at Sift
    In an era when more and more transactions are happening online, an important question for quick-service restaurants is how to remain quick and convenient while still protecting against fraud. How can these restaurants implement comprehensive IT governance, risk and compliance strategies?

    This webinar will explore:
    - Ways to create seamless experiences
    - How to build customer loyalty programs
    - How to protect the bottom line while keeping fraudsters at bay
  • Content Abuse and the Fraud Economy Recorded: Sep 1 2020 62 mins
    Geoff Huang, VP Product & Product Marketing at Sift | Kevin Lee, Trust and Safety Architect at Sift
    E-commerce and digital adoption of services has surged over the last several months. With that increase in use, comes an increase in fraud. More specifically, content abuse like spams and scams in user-generated content––can lead to brand abandonment, data breaches, and considerable financial loss.

    Now more than ever, companies need a plan to protect themselves with comprehensive IT governance, risk and compliance strategies.

    Join us in our webinar as our experts share their knowledge and strategies on how to protect customers from spam, scams, and other harmful content without sacrificing growth or great user experiences.
  • How Account Abuse Became Fraud's New Normal and How You Can Stop It Recorded: Aug 18 2020 61 mins
    Jeff Sakasegawa and Dan Jiao
    The mobilization and digitization of traditionally “in person” services (like checking/savings accounts, restaurant takeout, or taxi hailing) has dramatically evolved; unfortunately so have the fraudsters. Account abuse, from onboarding to account takeover (ATO), is a universal problem for companies in all industries.

    The introduction of dynamic fraud protection, and the utilization of 3rd party data to make informed decisions quickly, allows for a flawless customer experience while stopping fraud in its tracks. Watch this webinar with Sift and Ekata to learn how your company can battle challenges like promo abuse, ATO, and synthetic identities to retain and grow your user base.
  • Lessons in Fraud From the Front Line: Fighting back with machine learning. Recorded: Aug 11 2020 32 mins
    Kevin Lee and Nishil Patel
    During the global pandemic, online finance, banking and crypto have surged. This has accelerated the adoption of online consumer services in the financial world and created opportunities for fraudsters to flourish as companies race to keep up with consumer needs.
  • Combat Malicious Behavior, Account Takeover and BOPIS Fraud in the New Normal Recorded: Aug 4 2020 60 mins
    Kevin Lee and Michelle Arguelles
    As businesses have opened up again and acclimated to the new normal, some old pain points have begun to pop up again. Account takeovers and all variations of financial fraud like chargebacks and returns abuse continue to be on the rise. What tools are industry leading companies deploying today to fight back? In this webinar we’ll learn from experts that have built abuse teams and organizations at companies like Facebook, WePay, Google and Square on how they approach risk, fraud, trust and safety.
  • COVID-19 Chargebacks: where we find ourselves now Recorded: Jul 28 2020 62 mins
    Suresh Dakshina, Co-Founder and President at Chargeback Gurus | Jeff Sakasegawa, Trust and Safety Architect at Sift
    Novel coronavirus has given rise to unprecedented fraud and chargeback rates around the world. While certain industries struggle to exist, all industries have been impacted in one manner or another. In this video we discuss trends observed in the wake of COVID19 and educate merchants on the path to recovery from fraud and chargebacks.

    In this webinar, you will learn:

    Insights from industry experts on current COVID-19 fraud trends and the top reasons behind chargebacks

    How “COVID vultures” are taking advantage of the current world environment for economic gain

    Updates on the card networks’ dispute monitoring programs

    Best practices on fraud prevention and chargeback management to help you through uncertain times and into the future
  • Fraud’s New Normal: Finding Predictability in Unpredictable Times Recorded: Jul 22 2020 47 mins
    Kaity Reagle, Head of Trust and Safety, Harry's | Jeff Sakasegawa, Trust and Safety Architect, Sift
    In these uncertain times, businesses are playing catch-up and adapting to volatile, rapidly-evolving circumstances. Erratic consumer behaviors, new fraud vectors, and fluctuations in order volume have become new challenges.
  • A New Fraud Landscape: Navigating Online Fraud in the Wake of Global Disruption Recorded: Jul 16 2020 58 mins
    Don Bush, VP of Public Engagement at Chargebacks911 | Jeff Sakasegawa, Trust and Safety Architect at Sift
    Merchants of all types should plan to join us for this interactive webinar with Chargebacks911 VP of Public Engagement Don Bush and Sift Trust and Safety Architect Jeff Sakasegawa. We’ll be taking your questions and offering insight on how you can maximize your fraud prevention strategy to lower chargebacks and increase revenue.
  • Measuring ATO: Fight the fastest growing type of fraud Recorded: Jul 14 2020 53 mins
    Lewis Gunter, Sr. Product Marketing Manager, Sift | Kevin Lee, Trust and Safety Architect, Sift
    Account takeover (ATO) attacks can strike at any time. Unfortunately, many companies struggle with defending against and preventing damage from this type of fraud. Leading businesses recognize the need to protect their users’ accounts from bad actors, but often struggle to quantify just how big their ATO problem is or what strategies they can implement to stop attacks before they impact their customers. So what can a business do to prepare for ATO attempts? What tools can you use to not only identify when ATO is happening, but to put an end to those attacks before trusted users accounts are compromised?
Sift empowers companies of all sizes to unlock revenue without risk.
Sift, formerly Sift Science, is the leader in Digital Trust & Safety, empowering companies of all sizes to unlock revenue without risk. Sift prevents fraud with industry-leading technology and expertise, an unrivaled global data network, and a commitment to building long-term partnerships with our customers. Twitter, Airbnb, and Twilio rely on Sift to stay competitive and secure.

Diverse data fuels our technology and community. We partner with industry leaders to deliver end-to-end solutions for our customers. It's simple, we make better decisions as a business when we can harness diversity in thought, experience, data, and background. Sift is working toward building a team that represents the world-wide customers that we serve, inclusive of people from all walks of life who can bring their full selves to work every day, so we can Win as One Team.

Visit us at Sift.com and follow us on Twitter @GetSift.

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  • Live at: Sep 8 2020 4:00 pm
  • Presented by: Lewis Gunter and Jane Lee
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