ChatOps: Use Cases for the New Normal

Presented by

Helen Beal - DevOps Institute | Anurag Sharma - Zensar | Eric Maxwell - xMatters

About this talk

ChatOps is defined by Atlassian as ‘a collaboration model that connects people, tools, process, and automation into a transparent workflow.' A term credited to GitHub, ChatOps has been changing the game of conversation-driven development by bringing DevOps teams into chat rooms to type commands for chatbots to execute. Whether it’s a code deployment or a response to a security threat, configuring a chatbot to execute tasks traditionally assigned to humans has meant teams can now automate tasks and collaborate in real-time - a gift in an age of increased remote working and uncertain futures. Join us for episode 11 of Day-To-Day DevOps where host Helen Beal and guests share everything you need to know about ChatOps, how to integrate it into your set-up and essential use cases. Topics of discussion will include: - The benefits of visibility across who has done what and when - Why combining automation and collaboration can be the key to sustained DevOps success - How ChatOps enables DevOps and IT Teams to spend less time creating tickets and navigating them, and more time fixing real problems Host: Helen Beal - Chief Ambassador, DevOps Institute Guests: Anurag Sharma - Product Manager, Zensar Technologies Netherlands Eric Maxwell - Solutions Architect, xMatters

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