Inside Incident Management & DevOps

Presented by

Helen Beal - DevOps Institute, Donna Knapp - ITSM Zone and Rob Akershoek - DXC Technology

About this talk

In episode 40 of Day-to-Day DevOps, Helen Beal and guest experts turn the focus to incident management in the age of DevOps.
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DevOps’s impact on software development - and on the bottom line - cannot be underestimated. Collaboration between development and operation teams is now considered the key for successful digital transformation, yet many practitioners believe that the full benefits of DevOps are yet to be uncovered or properly communicated. In this series, we will explore the challenges and opportunities DevOps presents, how best to realize them, and how to turn process into profit.