Why Integrate ServiceNow and Jira

Presented by

Andy Salo, Soumya Menon

About this talk

Stop wasting time copying and pasting tickets. Say no to manual efforts, collaborate better, and solve customer issues faster using the ConnectALL Integration Platform. How can enterprises make sure that their customer service and development teams get complete visibility into customer issues and resolve them faster? When you integrate Jira and ServiceNow using ConnectALL, all tickets from ServiceNow automatically synchronize to Jira and all the entities and details associated with the tickets synchronize back to Jira. In this video, you will learn how integrating Jira and ServiceNow will: - Help users collaborate better and get complete visibility into customer requirements, enabling faster business decisions - Give real-time access to customer issues and priorities, and updates on resolutions - Enable traceability of requirements across the ALM tool chain - Eliminate manual efforts

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (95)
Subscribers (1400)
ConnectALL is a value stream management company dedicated to helping customers achieve higher levels of agility, traceability, predictability and velocity. We do this by connecting people, processes and technology across the software development and delivery value stream, enabling companies to align digital initiatives to business outcomes and improve the speed at which they deliver software. ConnectALL’s value stream management solutions and services allow companies to see, measure and automate their software delivery value streams.