Whether you are a product leader wanting to know where work is piling up, how to decrease time-to-market and increase time-to-value, or a business leader wanting to look at the overall creation of value, metrics that show you the health of a value stream are critical to making better decisions and taking the right actions. In this webinar, we will show you how you can drive transparency, efficiency and optimization through real-time metrics. ConnectALL Insights measures flow, DevOps, business and lean metrics from any source, helping you identify opportunities to improve flow, execute on your DevOps initiatives, and meet the key objectives set by the business. Some of the important flow metrics you may want to consider are Cycle Time (CT), Lead Time (LT), Work in Process (WIP), Throughput, while some of the business metrics include Quality Metrics, Portfolio metrics, Product Value, Future Investments. We will also show you how to track Deployment Frequency (DF), Mean Lead Time (MLT), Mean Time To Recover (MTTR) and Change Failure Rate (CFR) to measure how well your dev teams deliver high quality software to your customers faster.
As part of release management, enforcing compliance controls -- such as synchronization of data according to specified criteria -- will decrease security risks that could affect quality and reliability. In this webinar, we will show you how ConnectALL can obey the toll gates that are in place in an organization. Let’s take an example of incident escalations between ServiceNow and Azure DevOps. The incident will not move from ServiceNow to Azure DevOps until it is decided that an escalation is needed. Similarly, a Change Request might not move to production until all of the Tasks are complete and the Change is approved.
In this webinar, we will show how traceability is a big part of change and risk management. As an incident moves through the value stream, ConnectALL Insights can capture the different things that happen along the way. The end result will be a dashboard that shows all of the things that happened to resolve the incident, allowing a change manager to perform a risk assessment to code in production. Some of the important DORA metrics that need to be tracked are Deployment Frequency (DF), Mean Lead Time (MLT), Mean Time To Recover (MTTR) and Change Failure Rate (CFR). DORA metrics measure how well your dev teams deliver high quality software to your customers faster.
Automation is more than having code covered by tests and defining features and scenarios triggered by some build jobs. It is about automating the results; about closing a feedback loop between QA and Development. In this webinar, we will demonstrate how you can improve the reliability and quality of releases via automation. We will run automated tests in Cucumber and the results will be posted back to Azure DevOps. When tests fail in testing tools, the results find their way back to the dev team automatically.
Are you using Azure DevOps to remediate critical severity bugs and incidents? Instead of reactively waiting for management to ask, "how are we coming along on that bug blocking ordering?" — why not proactively notify a Slack Channel? With ConnectALL, you can quickly push updates to a pre-specified Slack Channel for progress on critical severity bugs. Whenever the status changes, or a comment is added, a group Slack channel is updated. Invite your management team to an "All Eyes" channel in Slack where they can quickly search through the channel.
Automating workflows in a software delivery pipeline is critical to accelerating your DevOps practice. In this webinar, we will demonstrate Workflow Orchestration, an integral capability of a Value Stream Management Platform and show you how easily you can automate workflows to improve build time and quality. Integrating an automation server like Jenkins into an Azure pipeline enables deployment of Continuous Integration builds. Whenever you trigger your Azure release pipeline, the build will be triggered in Jenkins, and the result of the build will be written back to the Azure request.
Visibility and traceability enables IT and business teams to communicate faster and smarter. In this webinar, we will show you how Tool Integration, an integral part of Value Stream Management, will help you gain an enhanced view of the processes and steps from incident or problem ticket submission to resolution, including shipment from your development team.
We will demonstrate:
- The integration between ServiceNow and Azure DevOps
- How end-to-end traceability assists you in streamlining your processes and highlighting bottlenecks - How to optimize and accelerate toward delivery of your fixes and enhancements
Fast-paced delivery of high-quality products to customers is possible when the collaboration between development and QA teams is quick and easy. In this webinar, we will demonstrate how to get traceability of requirements and defects with the integration of Jira Software and Micro Focus ALM/QC. All requirements from Jira Software automatically synchronize to Micro Focus ALM/QC and all the defects associated with the requirement synchronize back to Jira Software.
Lance Knight, David Rubenstein, Eric Robertson, Chris Nowak
As the practice of value stream management matures, new ways to look at it have emerged, including the kinds of platforms being used and even where in an organization the practice can be implemented. Join our panel of experts, who in a power talk last year outlined what problems value stream management can solve, to examine the explosive growth of the practice and where value stream software is going in 2021.
SD Times editor-in-chief David Rubinstein will moderate the discussion with Lance Knight, COO at ConnectALL; Eric Robertson, vice president of product at Onit; and Chris Nowak, director DevOps advisory and adoption, at HCL Software.
Uninterrupted production leads to increased speed and better quality of releases. For this, the product development and QA teams need complete visibility into each other's activities and tasks. To ensure that testing teams know when defects are fixed and for developers to know testing stages and plans, integrating the applications with easy flow and real-time updates are important. In this webinar, we will show how ConnectALL integrates Azure DevOps and Micro Focus ALM/QC bi-directionally, ensuring that all historical and current data is available to each user, in that user’s preferred system, with full context, in real-time. All user stories from Azure DevOps automatically synchronize to Micro Focus ALM/QC. The completion of the story and the status of test results in Micro Focus ALM/QC against these user stories automatically synchronizes to Azure DevOps.
Keeping your testing teams on the same page isn't easy. Global QA Leaders have testing teams spread across the globe: US, EMEA, AP, and India. Timezones, tools, and cultures can impose challenges to aligning your teams. In our on-demand world, interconnecting disparate tools is critical to achieving operational success for software quality assurance and testing. In this Friday webinar, we will talk about the challenges facing QA and Testing Managers across the globe and provide real-world suggestions on how to bridge the tool, timezone, and culture gaps. We will demonstrate the integration of Azure DevOps and Micro Focus ALM/QC.
Lance Knight and Andrew Fuqua Fix Santa’s Broken Value Stream
And digital transformation of the “Naughty and Nice List”
Ever wondered how Santa delivers all those toys overnight to all the children in the world? An elf told us that St Nicholas has a very lean-agile operation going on up at the North Pole, but is that true?
Every factory needs a value stream map and what better one to look at this holiday season than Santa’s workshop. ConnectALL’s Andrew Fuqua and Lance Knight are going to take a trip to the North Pole and sneak into Santa’s workshop to look at the value stream and fix it before Santa arrives. We’ll help Santa accelerate his digital transformation using value stream optimization so that he can deliver all the toys (and coal!) on time.
We’ll look at the current state of Santa’s workshop value stream — every gift starts at the North Pole toy supply depot and makes its way through receiving and the rest of the value stream before ending up in homes around the world. How do you optimize this further?
Give Testers Earlier Visibility into Requirements (Featuring TestRail and Micro Focus ALM Octane)
TestRail is another best-of-breed test management tool that many organizations have adopted. While your Product teams are brainstorming and documenting high-level requirements in other tools like Micro Focus ALM Octane, why not give your QA Leads early visibility into what's coming down the pike? In this Friday TechTalk, we will demonstrate how easy it is to setup a synchronization between TestRail and Micro Focus ALM Octane.
Give Testers Early Visibility into Requirements — Featuring Tricentis Tosca and Jama Software
Wouldn't it be great if your Quality Assurance team knew what was coming down the pike? Why not give them early visibility into high-level requirements? In this Friday webinar, we will demonstrate how easy it is to setup a synchronization between Jama Software and Tricentis Tosca. Your QA team doesn't need to be in the dark. As high-level requirements are documented, they can get a sense of what is possibly coming down the pike. When the requirement is 'hardened' and approved, the status will automatically change and your QA team can start working on their test plans.
Larry Maccherone and ConnectALL’s Lance Knight talk DevSecOps, Agile Practices, Metrics, Value Stream Management and more
Join a fun-filled conversation between two thought leaders about DevSecOps, Value Stream Management, agile and metrics. No topic is off the table!
While Lance Knight believes that ‘the value stream is human’ and without the right metrics there is no real value in software development and delivery, Larry Maccherone’s secret superpower is data and analytics and he believes that ‘behavior transformation within the development organization would be impossible with the lack of trust between devs and security.’
Automating workflows in a software delivery pipeline is imminent to accelerating your DevOps practice. In this webinar, we will show you how to easily automate workflows by integrating a production deployment tool like Kubernetes. We'll show you how you can create a Kubernetes container via a Jira request using ConnectALL’s Universal Adapter.
Is Slack a central part of your organization's communication strategy? If so, why not extend its capabilities to alert people of various events? With ConnectALL, you can setup event-based triggers into Slack channels. For example, nothing is worse than a failed build. Sure, you probably have the necessary resources monitoring Jenkins builds and perhaps even an automated email notification -- but when everyone is hammering away on their keyboard in Slack, why not immediately alert a channel with a failure notification? In this Friday webinar, we will show you how easy this hack is to setup with ConnectALL.
Use of disparate systems and tools, not speaking the same language, lack of similar vision or goals, team-based goals that have no link to business goals, and many more things lead to lack of visibility into important information across a company. Whether it is a product manager wanting to look at where work is piling up and how to decrease time-to-market and increase time-to-value, or a business leader wanting to look at the overall creation of value, insights into the health of a value stream is critical to making better decisions. ConnectALL’s Sr Solutions Architect CJ Henry talks about ConnectALL’s analytics and insights capabilities, the metrics that you need, and how analytics can help organizations with their business goals and OKRs.
Watch this complete video and get in touch with us if you have any questions. https://www.connectall.com/contact/
Customers will often suggest product enhancements within a complaint. What do we mean by this? Well, when a customer perceives a deficiency in your product -- they'll log a ticket. In that ticket, they'll gripe about XYZ and then suggest an improvement to your product. More often than not, your Operations Team is providing a quick fix to the problem.
Maybe it's a refund to appease the customer, or possibly a voucher as a "make good" for the complaint. What your Operations Team may not be doing is properly communicating the suggested enhancements to your product management team.
In this Friday webinar, we will explore best practices of training your Customer Service team to properly tag ZenDesk tickets for escalation into Product Management tools like Jama Software. With comment synchronization, your Customer Service team can also provide insights to further explain the "voice of the customer" to your product management team.
The gap between Product and Development is real. Your Product Owners are in constant contact with the customer community, while your AppDev team isn't always invited to the table for the important conversations. In fact, your AppDev team is often fully realiant on the thoroughness of the documented User Stories, especially if they are offshore. Of course, conversations occur over GoToMeeting, Zoom, or Slack -- but the reality of the situation is that the voice of your customer needs to be fully documented by your Product Owners and properly communciated to your AppDev team. When Product and Development are using different tools to manage their work activities, disconnects can occur. In this Friday TechTalk, we will showcase how your organization can use ConnectALL to bridge the gap between Jama Software and Atlassian Jira Software.
ConnectALL is a value stream management company dedicated to helping customers achieve higher levels of agility, traceability, predictability and velocity. We do this by connecting people, processes and technology across the software development and delivery value stream, enabling companies to align digital initiatives to business outcomes and improve the speed at which they deliver software. ConnectALL’s value stream management solutions and services allow companies to see, measure and automate their software delivery value streams.