Value Stream Integration for SMBs: ZenDesk to JIRA and Beyond

Presented by

Doug Bass

About this talk

ZenDesk is widely used by SMBs for help desk, live chat, and user documentation. Similarily, Atlassian JIRA is the tool-of-choice for many small application development teams. Sure, a marketplace add-on is available for ZenDesk to quickly synchronize help desk tickets with bugs to JIRA -- but how do you expand beyond that? In this demo, we'll showcase how ConnectALL's value stream integration platform can help you expand beyond a point-to-point integration as your business grows from a start-up to a full fledged enterprise. ConnectALL's patent-pending Universal Adapter can be used to create a toolchain with any platform that supports REST API. Let's take a quick look.

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ConnectALL is a value stream management company dedicated to helping customers achieve higher levels of agility, traceability, predictability and velocity. We do this by connecting people, processes and technology across the software development and delivery value stream, enabling companies to align digital initiatives to business outcomes and improve the speed at which they deliver software. ConnectALL’s value stream management solutions and services allow companies to see, measure and automate their software delivery value streams.