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VSM Series 7: Unparalleled Visibility & Higher Speed via Business & Flow Metrics

Whether you are a product leader wanting to know where work is piling up, how to decrease time-to-market and increase time-to-value, or a business leader wanting to look at the overall creation of value, metrics that show you the health of a value stream are critical to making better decisions and taking the right actions. In this webinar, we will show you how you can drive transparency, efficiency and optimization through real-time metrics. ConnectALL Insights measures flow, DevOps, business and lean metrics from any source, helping you identify opportunities to improve flow, execute on your DevOps initiatives, and meet the key objectives set by the business. Some of the important flow metrics you may want to consider are Cycle Time (CT), Lead Time (LT), Work in Process (WIP), Throughput, while some of the business metrics include Quality Metrics, Portfolio metrics, Product Value, Future Investments. We will also show you how to track Deployment Frequency (DF), Mean Lead Time (MLT), Mean Time To Recover (MTTR) and Change Failure Rate (CFR) to measure how well your dev teams deliver high quality software to your customers faster.
Recorded Mar 19 2021 22 mins
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Presented by
CJ Henry
Presentation preview: VSM Series 7: Unparalleled Visibility & Higher Speed via Business & Flow Metrics

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  • VSM Series Session 3: Improve Collaboration and Feedback via ChatOps Apr 16 2021 5:00 pm UTC 14 mins
    Johnathan McGowan
    Are you using Azure DevOps to remediate critical severity bugs and incidents? Instead of reactively waiting for management to ask, "how are we coming along on that bug blocking ordering?" — why not proactively notify a Slack Channel? With ConnectALL, you can quickly push updates to a pre-specified Slack Channel for progress on critical severity bugs. Whenever the status changes, or a comment is added, a group Slack channel is updated. Invite your management team to an "All Eyes" channel in Slack where they can quickly search through the channel.
  • VSM Series Session 2 Replay: Workflow Orchestration via Azure DevOps and Jenkins Recorded: Apr 9 2021 12 mins
    CJ Henry
    Automating workflows in a software delivery pipeline is critical to accelerating your DevOps practice. In this webinar, we will demonstrate Workflow Orchestration, an integral capability of a Value Stream Management Platform and show you how you can easily automate workflows. Integrating an automation server like Jenkins into an Azure pipeline enables deployment of Continuous Integration builds. Whenever you trigger your Azure release pipeline, the artifacts published by the Jenkins job are downloaded and made available for your deployment. You get full traceability of your workflow, including the commits associated with each job.
  • VSM Series Session 2: Workflow Orchestration via Azure DevOps and Jenkins Recorded: Apr 7 2021 12 mins
    CJ Henry
    Automating workflows in a software delivery pipeline is critical to accelerating your DevOps practice. In this webinar, we will demonstrate Workflow Orchestration, an integral capability of a Value Stream Management Platform and show you how you can easily automate workflows. Integrating an automation server like Jenkins into an Azure pipeline enables deployment of Continuous Integration builds. Whenever you trigger your Azure release pipeline, the artifacts published by the Jenkins job are downloaded and made available for your deployment. You get full traceability of your workflow, including the commits associated with each job.
  • VSM Series Session 1: Tool Integration via Incident Escalation Recorded: Apr 2 2021 20 mins
    Johnathan McGowan
    Visibility and traceability enables IT and business teams to communicate faster and smarter. In this webinar, we will show you how Tool Integration, an integral part of Value Stream Management, will help you gain an enhanced view of the processes and steps from incident or problem ticket submission to resolution, including shipment from your development team.

    We will demonstrate:
    - The integration between ServiceNow and Azure DevOps
    - How end-to-end traceability assists you in streamlining your processes and highlighting bottlenecks - How to optimize and accelerate toward delivery of your fixes and enhancements
  • Deliver Optimum Customer Service via Faster and Accurate Request Fulfillment Recorded: Mar 26 2021 15 mins
    Johnathan McGowan
    In an organization with a large number of service requests, customers often complain about how long it takes for requests to be fulfilled. Service request management makes it easy for customers to get solutions for issues and provides a streamlined request fulfilment to deliver optimum service. In this webinar, we will demonstrate how ConnectALL gets the request in the hands of the fulfiller faster and more accurately. When requests are being managed in two separate applications, there is a lot of duplication of entries. For example, ServiceNow requests are items like "Order a MacBook", "Provision a server", etc. A requester will log into ServiceNow, search a company catalog, and submit an order. Oftentimes, the team fulfilling the request works in a different application, such as Jira Software. This can be resolved with a simple integration between the two applications and mapping the flow of requests, their statuses, and other details.
  • VSM Series 7: Unparalleled Visibility & Higher Speed via Business & Flow Metrics Recorded: Mar 19 2021 22 mins
    CJ Henry
    Whether you are a product leader wanting to know where work is piling up, how to decrease time-to-market and increase time-to-value, or a business leader wanting to look at the overall creation of value, metrics that show you the health of a value stream are critical to making better decisions and taking the right actions. In this webinar, we will show you how you can drive transparency, efficiency and optimization through real-time metrics. ConnectALL Insights measures flow, DevOps, business and lean metrics from any source, helping you identify opportunities to improve flow, execute on your DevOps initiatives, and meet the key objectives set by the business. Some of the important flow metrics you may want to consider are Cycle Time (CT), Lead Time (LT), Work in Process (WIP), Throughput, while some of the business metrics include Quality Metrics, Portfolio metrics, Product Value, Future Investments. We will also show you how to track Deployment Frequency (DF), Mean Lead Time (MLT), Mean Time To Recover (MTTR) and Change Failure Rate (CFR) to measure how well your dev teams deliver high quality software to your customers faster.
  • What Value Stream Management Isn't — Keynote @ VSM DevCon 2021 | SD Times Recorded: Mar 12 2021 21 mins
    ConnectALL: Lance Knight & Andrew Fuqua; HCL Urbancode: Chris Nowak; SD Times: David Rubenstein
    To understand what value stream management is, do we need to answer another question first?

    There are a few definitions of Value Stream Management (VSM) floating around out there. Most seem pretty good, but they are vague out of necessity. That’s because value stream management is a very broad concept. Given the hype around these three words, and how it’s often shortened even further to two words, there is a lot of confusion.

    This panel of industry experts will discuss an answer to the critical preliminary question: What ISN'T value stream management?

    Watch Lance Knight, President & COO, ConnectALL, Andrew Fuqua, VP of Products, ConnectALL, and Chris Nowak, Director, DevOps Advisory & Adoption, HCL UrbanCode, in this insightful conversation from VSM DevCon 2021, hosted by SD Times, on March 10. David Rubinstein, Editor-in-Chief, SD Times serves as discussion moderator.

    The panel discusses the misconceptions about VSM that lead to critical mistakes, share a better understanding of what VSM really is and about what VSM helps organizations achieve and how VSM can help businesses drive their objectives and goals.

    For more information on how ConnectALL helps organizations accelerate software delivery with value stream management, visit www.connectall.com.
  • VSM Series 6: Improve Quality and Reliability via Governance and Compliance Recorded: Mar 12 2021 19 mins
    Johnathan McGowan
    As part of release management, enforcing compliance controls -- such as synchronization of data according to specified criteria -- will decrease security risks that could affect quality and reliability. In this webinar, we will show you how ConnectALL can obey the toll gates that are in place in an organization. Let’s take an example of incident escalations between ServiceNow and Azure DevOps. The incident will not move from ServiceNow to Azure DevOps until it is decided that an escalation is needed. Similarly, a Change Request might not move to production until all of the Tasks are complete and the Change is approved.
  • VSM Series Session 5: Achieve Traceability via Change Risk Analysis Recorded: Mar 5 2021 17 mins
    CJ Henry
    In this webinar, we will show how traceability is a big part of change and risk management. As an incident moves through the value stream, ConnectALL Insights can capture the different things that happen along the way. The end result will be a dashboard that shows all of the things that happened to resolve the incident, allowing a change manager to perform a risk assessment to code in production. Some of the important DORA metrics that need to be tracked are Deployment Frequency (DF), Mean Lead Time (MLT), Mean Time To Recover (MTTR) and Change Failure Rate (CFR). DORA metrics measure how well your dev teams deliver high quality software to your customers faster.
  • VSM Series Session 4: Improve Reliability via Automated Tests Recorded: Feb 26 2021 16 mins
    Andy Salo
    Automation is more than having code covered by tests and defining features and scenarios triggered by some build jobs. It is about automating the results; about closing a feedback loop between QA and Development. In this webinar, we will demonstrate how you can improve the reliability and quality of releases via automation. We will run automated tests in Cucumber and the results will be posted back to Azure DevOps. When tests fail in testing tools, the results find their way back to the dev team automatically.
  • VSM Series Session 3: Improve Collaboration and Feedback via ChatOps Recorded: Feb 19 2021 14 mins
    Johnathan McGowan
    Are you using Azure DevOps to remediate critical severity bugs and incidents? Instead of reactively waiting for management to ask, "how are we coming along on that bug blocking ordering?" — why not proactively notify a Slack Channel? With ConnectALL, you can quickly push updates to a pre-specified Slack Channel for progress on critical severity bugs. Whenever the status changes, or a comment is added, a group Slack channel is updated. Invite your management team to an "All Eyes" channel in Slack where they can quickly search through the channel.
  • VSM Series Session 1: Tool Integration via Incident Escalation Recorded: Feb 5 2021 21 mins
    Johnathan McGowan
    Visibility and traceability enables IT and business teams to communicate faster and smarter. In this webinar, we will show you how Tool Integration, an integral part of Value Stream Management, will help you gain an enhanced view of the processes and steps from incident or problem ticket submission to resolution, including shipment from your development team.

    We will demonstrate:
    - The integration between ServiceNow and Azure DevOps
    - How end-to-end traceability assists you in streamlining your processes and highlighting bottlenecks - How to optimize and accelerate toward delivery of your fixes and enhancements
  • Requirements & Defects Traceability: Increased Collaboration Between Dev & QA Recorded: Jan 29 2021 21 mins
    Andy Salo
    Fast-paced delivery of high-quality products to customers is possible when the collaboration between development and QA teams is quick and easy. In this webinar, we will demonstrate how to get traceability of requirements and defects with the integration of Jira Software and Micro Focus ALM/QC. All requirements from Jira Software automatically synchronize to Micro Focus ALM/QC and all the defects associated with the requirement synchronize back to Jira Software.
  • Value Stream Management, One Year Later Recorded: Jan 28 2021 46 mins
    Lance Knight, David Rubenstein, Eric Robertson, Chris Nowak
    As the practice of value stream management matures, new ways to look at it have emerged, including the kinds of platforms being used and even where in an organization the practice can be implemented. Join our panel of experts, who in a power talk last year outlined what problems value stream management can solve, to examine the explosive growth of the practice and where value stream software is going in 2021.

    SD Times editor-in-chief David Rubinstein will moderate the discussion with Lance Knight, COO at ConnectALL; Eric Robertson, vice president of product at Onit; and Chris Nowak, director DevOps advisory and adoption, at HCL Software.
  • Access to QA Plans and Defects: Complete Visibility for QA and Development Teams Recorded: Jan 22 2021 23 mins
    CJ Henry
    Uninterrupted production leads to increased speed and better quality of releases. For this, the product development and QA teams need complete visibility into each other's activities and tasks. To ensure that testing teams know when defects are fixed and for developers to know testing stages and plans, integrating the applications with easy flow and real-time updates are important. In this webinar, we will show how ConnectALL integrates Azure DevOps and Micro Focus ALM/QC bi-directionally, ensuring that all historical and current data is available to each user, in that user’s preferred system, with full context, in real-time. All user stories from Azure DevOps automatically synchronize to Micro Focus ALM/QC. The completion of the story and the status of test results in Micro Focus ALM/QC against these user stories automatically synchronizes to Azure DevOps.
  • Alignment: Keeping Your Testing Teams on the Same Page with ConnectALL Recorded: Dec 18 2020 16 mins
    Johnathan McGowan
    Keeping your testing teams on the same page isn't easy. Global QA Leaders have testing teams spread across the globe: US, EMEA, AP, and India. Timezones, tools, and cultures can impose challenges to aligning your teams. In our on-demand world, interconnecting disparate tools is critical to achieving operational success for software quality assurance and testing. In this Friday webinar, we will talk about the challenges facing QA and Testing Managers across the globe and provide real-world suggestions on how to bridge the tool, timezone, and culture gaps. We will demonstrate the integration of Azure DevOps and Micro Focus ALM/QC.
  • Elves Lance Knight and Andrew Fuqua Fix Santa’s Broken Value Stream Recorded: Dec 17 2020 27 mins
    Lance Knight, Andrew Fuqua
    Lance Knight and Andrew Fuqua Fix Santa’s Broken Value Stream
    And digital transformation of the “Naughty and Nice List”

    Ever wondered how Santa delivers all those toys overnight to all the children in the world? An elf told us that St Nicholas has a very lean-agile operation going on up at the North Pole, but is that true?

    Every factory needs a value stream map and what better one to look at this holiday season than Santa’s workshop. ConnectALL’s Andrew Fuqua and Lance Knight are going to take a trip to the North Pole and sneak into Santa’s workshop to look at the value stream and fix it before Santa arrives. We’ll help Santa accelerate his digital transformation using value stream optimization so that he can deliver all the toys (and coal!) on time.

    We’ll look at the current state of Santa’s workshop value stream — every gift starts at the North Pole toy supply depot and makes its way through receiving and the rest of the value stream before ending up in homes around the world. How do you optimize this further?

    Join us and find out!
  • Give Testers Earlier Visibility into Requirements with ConnectALL Recorded: Dec 11 2020 14 mins
    Andy Salo
    Give Testers Earlier Visibility into Requirements (Featuring TestRail and Micro Focus ALM Octane)

    TestRail is another best-of-breed test management tool that many organizations have adopted. While your Product teams are brainstorming and documenting high-level requirements in other tools like Micro Focus ALM Octane, why not give your QA Leads early visibility into what's coming down the pike? In this Friday TechTalk, we will demonstrate how easy it is to setup a synchronization between TestRail and Micro Focus ALM Octane.
  • Give Testers Early Visibility into Requirements with ConnectALL Recorded: Dec 4 2020 20 mins
    CJ Henry
    Give Testers Early Visibility into Requirements — Featuring Tricentis Tosca and Jama Software

    Wouldn't it be great if your Quality Assurance team knew what was coming down the pike? Why not give them early visibility into high-level requirements? In this Friday webinar, we will demonstrate how easy it is to setup a synchronization between Jama Software and Tricentis Tosca. Your QA team doesn't need to be in the dark. As high-level requirements are documented, they can get a sense of what is possibly coming down the pike. When the requirement is 'hardened' and approved, the status will automatically change and your QA team can start working on their test plans.
  • Larry Maccherone and Lance Knight talk DevSecOps, Agile, Metrics, VSM and More Recorded: Dec 3 2020 37 mins
    Lance Knight, Larry Maccherone
    Larry Maccherone and ConnectALL’s Lance Knight talk DevSecOps, Agile Practices, Metrics, Value Stream Management and more

    Join a fun-filled conversation between two thought leaders about DevSecOps, Value Stream Management, agile and metrics. No topic is off the table!

    While Lance Knight believes that ‘the value stream is human’ and without the right metrics there is no real value in software development and delivery, Larry Maccherone’s secret superpower is data and analytics and he believes that ‘behavior transformation within the development organization would be impossible with the lack of trust between devs and security.’

    Do not miss this chance!
Connecting people, processes and tools
ConnectALL is a value stream management company dedicated to helping customers achieve higher levels of agility, traceability, predictability and velocity. We do this by connecting people, processes and technology across the software development and delivery value stream, enabling companies to align digital initiatives to business outcomes and improve the speed at which they deliver software. ConnectALL’s value stream management solutions and services allow companies to see, measure and automate their software delivery value streams.

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  • Live at: Mar 19 2021 5:00 pm
  • Presented by: CJ Henry
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