How Virtual Care is Changing the Patient Experience

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Hosted by Chandra Y. Osborn, PhD, MPH

About this talk

In this episode, Dr. Chandra Osborn talks with Tonya Durant, a practicing physician with TeamHealth, and Kelly Kunik, well-known patient voice and advocate for people with diabetes. Join us for a discussion of the role Telehealth in particular is playing ​in the management of the mental and physical health of patients at high risk for COVID-19. The potential of virtual care and its impact of on population health and the patient experience will also be discussed. Chandra is a social psychologist with advanced training in quantitative methods, public health, and communications. For 20+ years, she has used behavioral science to design and evaluate interventions and products. At Lirio, Chandra defines, leads, and manages our behavioral science strategy and operations. With Chandra’s lead, our Behavioral Science Team delivers evidence-based active ingredients for promoting energy efficiency, health, and wellness for our clients’ customers. Chandra's guests are: * Tonya Durant​, on the frontlines of the COVID-19 crisis as both an in-person and Telehealth provider with TeamHealth. * Kelly Kunik, a well-followed and adored patient voice and advocate for people with diabetes. She is a journalist, writer, and consults for many diabetes companies. [http://diabetesaliciousness.blogspot.com/]

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Lirio’s behavior change AI platform moves people along their unique journey to better health through person-centered communication. The company brings together the power of behavioral science with AI to learn the most effective way to communicate with people in a particular context. That insight is applied to create personalized behavior change programs for health systems and large employers — resulting in improved engagement and outcomes. For more information, visit https://lirio.com.