2011 IT Service Excellence Awards - the secrets of success

Presented by

Howard Kendall

About this talk

Discover the secrets of a succeful awards submission. Howard Kendall, SDI's chairman, previous winners and this years judges share their experiences of what they will be looking for in a successful entry. Inspire, motivate and celebrate your IT service excellence and recognise your exemplary contribution to the profession. By competing with the very best from your industry category, the IT Service Excellence awards will celebrate your success and outstanding achievements. Winners know that their work has been evaluated by the sharpest IT service management minds in the business, and that their service has truly excelled. To support you in creating your award winning entry, this webcast offers practical advice and guidance about how to produce your IT Service Excellence Award submission in order to help your entry reach the final stages of the judging. It covers topics such as: •What makes an award-winning entry – and how to create one •How to present your award submission •Judges what do they look for? Q & A session •The benefits to you and your team – inspire, motivate and celebrate!

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