Ensuring Performance by Monitoring for User Experience

Presented by

Pierrick Martel, Product Marketing Manager @ Centreon & Boris Rogier, Enterprise Business Development Director @ Accedian

About this talk

As users and customers spend their lives entangled in technology, what happens when the technology journey is boring, slow or fails? Ensuring critical business is not enough anymore. Today, bottom-line results depend on the quality of the user experience (QoE), are sales happening? Is there an issue in my . Measuring and monitoring that performance is mandatory to get a clear line of sight from the top of business-level down to the infrastructure – across all systems and locations. Learn why Centreon and Accedian have teamed up to deliver a more holistic view of performance and end user QoE – including how end users experience their applications and services, as well as how the IT infrastructure supporting applications is functioning. In this webinar, we'll explore: - What is Monitoring for QoE? - A use case: Bordeaux Métropole (regional government of 750k citizens) and how they successfully measure User Experience with Centreon Business Edition and Accedian SkyLIGHT PVX. - How to reconcile IT metrics and KPIs with website and application KPIs

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