Worldline has recently launched a whitepaper focusing on the world after COVID-19, and how all businesses must adapt going forward. The first of these panels is “Designing the zero touch consumer experience”. It was be hosted by Worldline’s Rob Price, who was joined by Dean Ward, founder and CTO from Evoke, and Andrew Bud, founder and CEO from iProov and Neil Truan, MD from Barron McCann. As consumer shopping, travel and leisure habits are forced to change through social distancing measures we looked at at the role of digital in driving this change, from keeping employees to customers safe whilst still providing an enjoyable experience.