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The role of monitoring in Digital Transformation

Digital Transformation projects have been the hot topic internally for much of 2020. In 2021 we expect more of the same to continue, but what are some of the precursors which people often over look? And are your teams employing scalable monitoring best practices in order to ensure any Digital Transformation doesn't come unravelled in the future?
Recorded Jan 26 2021 16 mins
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Presented by
Jeremy Hillier [Product Manager] & Chris Banat [Head of Managed Services]
Presentation preview: The role of monitoring in Digital Transformation

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  • A Guide To Monitoring: How To Improve Performance Nov 16 2021 10:00 am UTC 23 mins
    Chris Banat - Head of Managed Services, ITRS Group
    The more complex the system, the more stress placed onto the monitoring which underpins it. Chris Banat talks about what he's seen in a life long career dissecting the world's most complex IT Estates through the lens of monitoring.
    - When you perform monitoring, do you ask these 3 key questions: Is it up? Is it working? Is it performing?
    - What can you expect from good monitoring?
    - What prevents good monitoring?
    - What are some multi tool & integration best practices?
  • Operational resilience: How are FIs using monitoring to drive performance? Nov 9 2021 10:00 am UTC 53 mins
    FSTech Panel: Chris Banat, ITRS Group; Steve Hill, Credit Suisse; Adel Naamneh, Checkout.com; James Flynn, Tandem Bank
    Cyberattacks and volatility in the financial markets might take up the spotlight in the news, but some of the greatest risks for financial services institutions (FSIs) stem from internal IT transformation efforts and the potentially dire consequences of downtime when they go wrong.
    In the always-on economy, it’s now expected that FSIs can provide responsive customer experiences based on real-time data and the most up-to-date technology. However, many FSIs are weighed down by a multitude of applications, tech stacks and storage solutions, which can increase complexity and prove extremely costly when they fail.
    With the cost of even a few hours of downtime being measured in direct financial impact, reputational damage and customer loyalty, many CIOs and senior IT leaders are placing operational resilience and monitoring at the forefront of a successful digital transformation strategy.
    Many are also implementing AIOps and DevOps-led approaches to drive greater visibility across their IT estates and ensure their systems, data and business applications are always working within normal parameters to prevent failure before it happens.
    So in this panel we’ll explore the ways in which FSIs are using monitoring and net technologies to improve observability, drive efficiencies and ensure operational resilience.
  • Good monitoring in action: a real-life example Nov 2 2021 4:00 pm UTC 45 mins
    Chris Banat, ITRS Group & Daniel Sullivan, allpay. Moderated by Steve Santiago and Stef Hagen, Uptrends
    Nov 02 2021, 4:00 GMT / 12:00 ET / 9:00 PT | Duration: 45 minutes

    One of the greatest responsibilities of managing your website and IT estate is to stay on top of your uptime, applications and performance metrics. After all, visitors today expect websites to load within a few seconds and provide a seamless experience 24/7.

    Having an effective monitoring strategy and the right tools in place is essential if you want to retain your customer base and protect your revenue.

    In this webinar, we’ll walk through some of the challenges of implementing a solid monitoring strategy and how to overcome them. We will also speak with leading UK payment solutions provider allpay about how they deliver world-class service to their customers using Uptrends monitoring solutions.

    Join us to learn about:

    What makes a good monitoring strategy
    • What to expect
    • What poor monitoring looks like
    • What good monitoring actually is

    Real-life example: allpay’s monitoring strategy
    • Main monitoring priorities
    • The importance of transaction monitoring
    • The business impact of using the right monitoring tools
  • Reaching Cloud success; managing multi Cloud set ups Recorded: Aug 3 2021 50 mins
    Peter Duffy, Head of Product at ITRS Group
    Jointly presented by ITRS Group, ICE Data and Megaport
    The pandemic has accelerated cloud adoption across the finance industry, with many firms pursuing multi-cloud set-ups to help achieve more diverse capabilities, bolster resiliency and prevent vendor lock-in.

    Watch the webinar to learn about:

    How to be cloud agnostic when consuming streaming or static market data
    Achieving robust security, dedicated connectivity and low latency data feeds as on-prem set-ups
    Overcoming challenges associated with connecting to multi-cloud environments
    Best practices around capacity planning, time to market and maintenance costs
    Optimizing operational performance with central admin monitoring tools
  • Measuring Success During DevOps Evolution Recorded: Jun 14 2021 61 mins
    Helen Beal - DevOps Institute | Steve Christinson - ITRS | Nadeem Augustine - Old Mutual | Anshul Lalit - Kongsberg Digital
    Measuring success in DevOps is not always easy, with many teams struggling to define what they should measure and how it can lead back to proving value to the business. In episode 15 of Day-toDay DevOps, Helen Beal and guests are here to help.

    From how metrics should be visualized to how can they be automated and objective, join us to hear:

    - The metrics you should focus on and those you shouldn’t
    - How the right metrics can help you optimize DevOps and prove business value
    - Best practices for metric roll-out strategies that ensure success and keep teams engaged
    - What to measure at different stages of DevOps evolution - and why it matters
    - And more

    Panelists:
    - Nadeem Augustine - Head of Devops & Release Management at Old Mutual
    - Steve Christinson - CTO at ITRS
    - Anshul Lalit - Director, DevOps & Quality Management at Kongsberg Digital
  • Humans and Machines - Where's The Gap? Recorded: Mar 15 2021 60 mins
    Helen Beal - DevOps Institute | Zack Wood - Fidelis | Judy Ryan - Lifework System | Don White - Agility Science
    The Enterprise DevOps Skills Report of 2019 found that the top three attributes needed in the DevOps space are automation, process skills - and most importantly, soft skills. While new technology and processes are always evolving and improving the way developers and IT operations teams work, one thing is for certain - it is the people that ensure success.

    In episode 12 of Day-to-Day DevOps, we’re exploring how DevOps teams can bridge the gap between humans and machines to create truly best-in-class collaboration and problem solving, and ensure happiness at work.

    Join us live as we cover:
    - What humans can do that machines can’t in DevOps
    - How to harness your soft skills to achieve success
    - The SKIL framework and what it can bring to your operations
    - And more

    Guests:
    Zack Wood - Sr. Cloud Systems Architect at Fidelis
    Judy Ryan - CEO, Lifework Systems
    Don White - CEO - Agility Science
  • The role of monitoring in Digital Transformation Recorded: Jan 26 2021 16 mins
    Jeremy Hillier [Product Manager] & Chris Banat [Head of Managed Services]
    Digital Transformation projects have been the hot topic internally for much of 2020. In 2021 we expect more of the same to continue, but what are some of the precursors which people often over look? And are your teams employing scalable monitoring best practices in order to ensure any Digital Transformation doesn't come unravelled in the future?
  • Overcoming the Hybrid Cloud Challenge Recorded: Dec 15 2020 58 mins
    Alex Hilton, Cloud Industry Forum | Stephen Boals - Ephesoft | Mahesh Desai - Rackspace | Guy Warren - ITRS
    72 percent of respondents in a recent Everest Group survey described their cloud strategy as hybrid-first. With the benefits of hybrid cloud including agility, lower capex and reliability, it’s little wonder it’s such a popular cloud strategy. But from the difficulties of getting a handle on overall cost and managing cloud spend to incompatible infrastructure and potential security and compliance issues, the challenges can also be significant.

    In episode 14 of Digital Transformation in Action, we take a look at why overcoming the hybrid cloud challenge is worth it and how businesses can confidently manage its complexities in order to reap its rewards.

    Join host Alex Hilton and guests for expert advice on overcoming hybrid cloud challenges including:

    - Overcoming migration complexity
    - Ensuring hybrid governance
    - Scaling in the right direction
    - Managing costs with visibility and confidence
    - Mapping the right goals and outcomes

    Guest speakers:
    - Stephen Boals - SVP Strategy and Evangelism, Ephesoft
    - Mahesh Desai - Chief Relationship Officer, Rackspace
    - Guy Warren - CEO, ITRS
  • 3 Simple Steps to Cloud Cost Optimisation Recorded: Nov 18 2020 45 mins
    Peter Duffy, Head of Product at ITRS Group & Scott Russell, Head of Capacity Planning
    Cloud services can be such a high cost for any always-on enterprise. Since beginning to dominate the lives of many IT departments. ITRS Group's monitoring solutions saw an opportunity to start saving customers money, and have since developed 3 simple steps which you can replicate. Learn how ITRS Group and others are saving 30% on their Cloud spend every year.

    Learn more about ITRS Group at https://www.itrsgroup.com/
  • 3 Simple Steps to Cloud Cost Optimisation Recorded: Nov 18 2020 49 mins
    Peter Duffy, Head of Product at ITRS Group & Scott Russell, Head of Capacity Planning
    Cloud services can be such a high cost for any always-on enterprise. Since beginning to dominate the lives of many IT departments. ITRS Group's monitoring solutions saw an opportunity to start saving customers money, and have since developed 3 simple steps which you can replicate.

    In this session, we'll discuss:
    How ITRS Group and others are saving 30% on their Cloud spend every year

    Learn more about ITRS Group at https://www.itrsgroup.com/
  • Cloud Cost Optimisation - the DevOps lifecycle Recorded: Oct 7 2020 16 mins
    Casey Zandenbergen - Head of Strategy at ITRS Group
    Casey Zandenbergen from ITRS Group presents the DevOps lifecycle for Cloud Cost Optimisation.
  • AIOps: Visibility, Observability and Telemetry in DevOps Recorded: Sep 28 2020 61 mins
    Helen Beal - DevOps Institute | Will Cappelli - Moogsoft | Casey Zandbergen - ITRS Group | Mark Woods - Splunk
    Enterprise use of AIOps and digital experience monitoring tools to monitor applications and infrastructure will rise from 5% in 2018 to 30% in 2023, according to Gartner. Is AIOps also in the future of DevOps?

    Join episode 7 of Day-To-Day DevOps where host Helen Beal and guests explore this question and look at how AIOps is impacting visibility, observability and telemetry in DevOps.

    Questions the panel will answer will include:
    - How does AIOps help businesses scale, leaving DevOps teams free to concentrate on mission-critical tasks?
    - How do DevOps engineers put machine learning tools to use? And with what results?
    - How does AIOps help DevOps teams improve the customer experience and maximise business success?

    Guest speakers:
    Will Cappelli - Field CTO, Moogsoft
    Casey Zandbergen - Head of Strategy at ITRS Group
    Mark Woods - Director of Technology and Innovation at Splunk
  • Cloud Cost Optimisation: Right Size, Right Buy, Optimise & Repeat Recorded: Jun 11 2020 10 mins
    Guy Warren. CEO, ITRS Group
    In this short webinar ITRS Group's CEO Guy Warren discusses the state of the industry when it comes to optimising Cloud spend. He identifies the exercises which most companies are undergoing already, and provides insight into optimising the process. Following the webinar Guy will answer questions from the audience.
For the Always on Enterprise
ITRS Group’s technology establishes and maintains operational resilience for businesses operating in demanding environments where technology failure means business failure. By transforming the mass of raw data into meaningful information, ITRS helps enterprises run their IT estates intelligently, prevent outages and maximize efficiency. With over 20 years’ experience serving enterprise clients across industry markets, 800 clients worldwide rely on ITRS for their estate monitoring, capacity planning, IT analytics and load testing

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  • Title: The role of monitoring in Digital Transformation
  • Live at: Jan 26 2021 2:30 pm
  • Presented by: Jeremy Hillier [Product Manager] & Chris Banat [Head of Managed Services]
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