Take Your Service Online With Customer 360 Service

Presented by

Trevor Philpot, Regional Sales Director, Salesforce

About this talk

Want to take your service digital? We show you how to deliver it through your online channels and messaging apps with the power of Einstein Bots

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Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at https://www.salesforce.com/au/resources/ to find out more.