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Telstra's guiding principles to personalised service, with special guest speaker

Start providing a more personalised and effortless service with Telstra's five guiding principles
Recorded May 13 2020 2 mins
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Presented by
Garry Barnes, Agent Console Product Owner, Business Enablement, Frontline Technology, Telstra
Presentation preview: Telstra's guiding principles to personalised service, with special guest speaker

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Salesforce APAC
Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at https://www.salesforce.com/au/resources/ to find out more.

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  • Title: Telstra's guiding principles to personalised service, with special guest speaker
  • Live at: May 13 2020 6:30 am
  • Presented by: Garry Barnes, Agent Console Product Owner, Business Enablement, Frontline Technology, Telstra
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