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How Seafolly fosters community and conversations with personalised engagement

Learn how Seafolly increased their loyalty program members' average spend by 20% by being relevant in the moment
Recorded May 18 2020 1 min
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Presented by
Caroline Swarbrick, Chief Digital Officer, Seafolly
Presentation preview: How Seafolly fosters community and conversations with personalised engagement

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    Agenda:

    How Grill’d rapidly pivoted from a ‘dining-in’ to a ‘dining at home’ experience
    How Frollo is using Open Banking to help people turn their finances around during the COVID-19 pandemic
    How ORIX Australia is taking a mobile-first approach to delivering customised experiences to their driver community
    How Provider Assist is using real-time data insights to re-imagine the support they provide to aged-care facilities
    Hints and tips on how to use Salesforce and MuleSoft to automate and scale business processes
    Panel Q&A
    FEATURED SPEAKERS
    Gareth Gumbley |CEO & Founder |Frollo
    Clyde Fernandez |Regional Director, Platform |Salesforce
    Rebecca Curtin |Senior Product Marketing Manager | Salesforce
    Ryan D'Souza |CRM & Loyalty Manager |Grill'd
    Richard Hilliard |GM Technology and Innovation | ORIX Australia
    Aaron Tabone |CIO |Provider Assist
Salesforce APAC
Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at https://www.salesforce.com/au/resources/ to find out more.

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  • Title: How Seafolly fosters community and conversations with personalised engagement
  • Live at: May 18 2020 4:00 am
  • Presented by: Caroline Swarbrick, Chief Digital Officer, Seafolly
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