How Seafolly fosters community and conversations with personalised engagement

Presented by

Caroline Swarbrick, Chief Digital Officer, Seafolly

About this talk

Learn how Seafolly increased their loyalty program members' average spend by 20% by being relevant in the moment

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Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at https://www.salesforce.com/au/resources/ to find out more.