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Connecting Customer Engagement with Honda

Join us in this session and learn how Honda has integrated customer journeys across their brands to dealerships and retailers to grow their share of brands with customers, including post-purchase touchpoint when customers are looking to upgrade or buy other products.
Recorded Nov 3 2020 12 mins
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Imran Khan, Director Consumer Goods Strategy, Salesforce|Andrew Pattison Manager, Digital & CX Department Honda
Presentation preview: Connecting Customer Engagement with Honda

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Salesforce APAC
Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at https://www.salesforce.com/au/resources/ to find out more.

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  • Title: Connecting Customer Engagement with Honda
  • Live at: Nov 3 2020 3:00 am
  • Presented by: Imran Khan, Director Consumer Goods Strategy, Salesforce|Andrew Pattison Manager, Digital & CX Department Honda
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