My First CRM: Reimagine Your Small Business Path to Growth

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Presented by

Jake Choy, Corporate Sales Manager, Salesforce | Jamie Lim, Emerging Solution Engineer, Salesforce

About this talk

Register for My Virtual Test Drive to get a comprehensive step-by-step walkthrough on how to quickly set up a Salesforce Essentials to make your business more successful. Now more than ever, your teams need the right tools to stay connected to customers and each other. As you move into a new normal that requires speed, flexibility, and resilience to meet customer expectations, Salesforce can help your business adapt to the changes. But how can small businesses navigate digital transformation and adjust to this new normal? To support you, we are sharing best practices, tips and resources to help you learn how to reach more of your target audience, connect and engage your customers quickly. In this webinar, you will find out: * Why CRM is critical for your business today * How you can set up CRM quickly and effectively * How to consolidate your customer database * How to use CRM for personalised customer engagement at scale * How CRM will help you analyse data for decision-making Sell smarter. Keep customers more engaged. Get started fast.
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Salesforce is the customer company, helping companies connect with customers in a whole new way since 1999. Its pioneering formula of CRM + AI + Data + Trust helps companies embrace artificial intelligence across Customer 360, its complete portfolio of products that unites every team around the customer on an integrated, metadata-driven platform. You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at https://www.salesforce.com/au/resources/ to find out more.