Creating a Connected Learner Experience From Anywhere

Presented by

Nivedita Sharma, Senior Solution Engineer | Sridhar Hariharasubramanian, Director, Solution Engineering | Salesforce

About this talk

In 2020, we witnessed a significant change in the Indian education landscape and how millions of students are educated around the country. The impact of the pandemic are still being felt as the education sector is seeking digital solutions in a relatively short period for creating digital-first engagements across the learner lifecycle. Join experts from Salesforce to understand how you can rise to future challenges with a digital mindset and provide seamless, in-context experience to students, sales reps, tutors and service agents. Re-imagine what Student 360 looks like and create a Connected Learner Experience From Anywhere. In this program, we will cover: Ways to create a Connected Learner Experience throughout student life cycle Tactics for personalizing communication across touchpoints Strategies for measuring performance and maximizing ROI from technology investments Live demo of Salesforce products and customer success stories

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Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at https://www.salesforce.com/au/resources/ to find out more.