Creating trusted relationships to drive business growth

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Presented by

Saurav Bharadwaj | Lead Solution Engineer | Salesforce Abhishek Rai | Director, Solution Engineering | Salesforce

About this talk

2020 is the year every sales rep became a virtual seller. Many sales teams reimagined everything they knew about customer interactions. It’s been challenging. And there are still huge unanswered questions. How will customers buy in the future? How much of the sales process will remain virtual? How can you improve your sales processes and speed up revenue growth? As 89% of sales leaders believe that digital sales will last beyond COVID-19, now’s the time to learn how your team can adapt and thrive in 2021. Join us as we host this live event and discuss how you can: 1. Establish a Single Source of Truth: This means you're not just building a single view of the customer, but also unifying all of the sales activities in one place 2. Standardize Sales Engagement Best Practices: Your organization can become data-driven to focus on repeatable success and implement best practices using flexible sales engagement solutions 3. Bring Intelligence into the Sales Process: By weaving intelligent tools into the fabric of the CRM, reps are enabled to work smarter, not harder, with clear, AI-driven prioritization of where to spend their time
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Salesforce is the customer company, helping companies connect with customers in a whole new way since 1999. Its pioneering formula of CRM + AI + Data + Trust helps companies embrace artificial intelligence across Customer 360, its complete portfolio of products that unites every team around the customer on an integrated, metadata-driven platform. You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at https://www.salesforce.com/au/resources/ to find out more.