Success from Anywhere

Presented by

Sujith Abraham | Cecily Ng | Cheryl Goh | Joshua Tan

About this talk

We’re in a new reality. An all-digital, work-from-anywhere world. Almost overnight, sales moved from in-person handshakes to Zooms, service call centres from office buildings to agents in their homes, marketing events from convention centres to webinars, and commerce from brick-and-mortar to online. In this new normal, companies must adopt new ways of engaging customers and helping employees who are working from anywhere succeed. Featured Speakers: Sujith Abraham, SVP & GM, ASEAN Cecily Ng AVP & GM Singapore at Salesforce Cheryl Goh, Group VP of Marketing and Sustainability at Grab Joshua Tan, Head of CRM at NTUC Fairprice

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Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at https://www.salesforce.com/au/resources/ to find out more.