How to attract, grow and retain your customers with Customer 360

Presented by

Monchumas Punnakitti | Samuel Lee | Widarma Ang | Wiyanto Huang

About this talk

In today’s challenging business environment, it can be hard to imagine getting through this time without technology. Whether your business has 2, 20, 50 or 100 employees, 2021 signals a time for small businesses to truly understand your customers by leveraging technology, and provide them with the right experience, now and in the future. And with the right technology there to support you and your team, you can find the right customer, win more deals and keep happy customers with loyalty. Attend this webinar and gain insights on: -Smarter marketing: Find more leads and engage your audience with personalized content -Faster sales: Win more deals with less effort through automation of your sales process -Better service: Keep more customers with outstanding personalized service Plus, you can get to see a real-life case study from Salesforce’s ASEAN customer trailblazer who has leveraged technology to drive the future of small businesses and enhance the customer experience. Register now to be the next game-changer in your business. Give your small business a big boost. FEATURED SPEAKERS Monchumas Punnakitti | Senior Corporate Sales Manager | Salesforce, Small & Medium Business Samuel Lee | Regional Solution Engineer | Salesforce, Small & Medium Business Widarma Ang | Corporate Sales Manager | Salesforce Small & Medium Business Wiyanto Huang | Founder and CEO | PT Valve Automation Indonesia

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Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at to find out more.