Bringing you the best of CGF 2021

Presented by

Imran Khan | Paul Watson

About this talk

We’re bringing you the best of the Consumer Goods Forum Global Summit 2021. From understanding new consumer habits, personalised omni-channel engagement and ensuring accurate product data to building sustainable supply chains and reducing unnecessary food waste, this year’s global summit explored how organisations around the world are mitigating the impacts of COVID-19 and creating new business models driven by digitisation. If you’re a retailer, manufacturer or consumer goods organisation, join us to hear the Summit highlights: Learnings and industry trends from the past 12 months Insights from the most influential CEOs across the Industry How local Trailblazers such as Politix and Coca Cola are innovating to meet today’s opportunities Now what; what’s next for retail and CPG FEATURED SPEAKERS Imran Khan | Director, Industry Strategy - Retail and Consumer Goods | Salesforce Paul Watson | Digital Manager | Politix & Witchery at Country Road Group

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Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at https://www.salesforce.com/au/resources/ to find out more.