Trailblazer Talks: Blazing a Trail Forward, Together

Presented by

Arundhati Bhattacharya | Arun Kumar Parameswaran | C K Venkataraman | Rekha Srinivasan | Sanket Atal

About this talk

2021 has tested the resilience of companies in India, like never before. In the welcome episode of the Trailblazer Talks, catch Arundhati Bhattacharya, CEO and Chairperson, Salesforce India, and Arun Parameswaran, SVP and Managing Director, Sales & Distribution, Salesforce India, discuss the role of digital and Salesforce, in building resilient businesses across various parameters ensuring growth led by values. Titan continues to strengthen its status as an iconic Indian brand, touching millions of customers. From revolutionising the watch industry 30+ years ago, Titan has evolved into a true colossus with market-leading brands across categories - accessories, jewellery, eyewear, and clothing. Listen to C K Venkataraman, Titan’s MD unwrap perspectives on how a digital culture, and relentless focus on customer delight and loyalty built on unified, digital experiences, are contributing to Titan’s growth. In 2020, the world witnessed a metamorphosis at a scale that no one expected. We have seen how robustly businesses can adapt and how resourceful and supportive people can be. The pandemic has reinforced our desire to help drive positive change in the communities. The pandemic also gave us a strong sense that everyone around the world “is in this together”. The world is filled with opportunities to support our communities, remote or otherwise. In this panel on *Impact From Anywhere,* we explore stories of amazing trailblazers who have found new ways to make a difference. In this session, we deep-dive into three different perspectives on how Corporates, Non-Profits, and students have adopted the new form of giving and learning. Join us to hear from experts on Impact FromAnywhere in the post-pandemic world.

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Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at https://www.salesforce.com/au/resources/ to find out more.