Five Steps to Know Your Customer Better & Improve Cash Flow

Presented by

Yoona Lee, Salesforce | Nicole Chin, Salesforce | Manina Ean, Salesforce | Adam Hilgenkamp, Salesforce

About this talk

As we move into the next normal, many companies are looking for ways to reduce their DSOs and improve the overall efficiencies of their quote-to-cash and AR Operations. Join us to learn how to move from a system of record to a system of engagement and begin your journey to improve cash flow. During this webinar, Salesforce experts will discuss and demo how automating and streamlining your quote-to-cash processes can set your company up to better manage AR and collections processes; ultimately leading to faster cash collection! In this webinar, you will learn: - How accurate order, billing, and payment data in Salesforce helps you collect cash faster - Why it is important to be proactive and begin the collections process before the invoice is due - How you can predict collections timing and patterns with the right data

Related topics:

More from this channel

Upcoming talks (1)
On-demand talks (229)
Subscribers (8665)
Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at https://www.salesforce.com/au/resources/ to find out more.