SME digitalisation roadmap Tips to fueling growth and customer retention in 2022

Presented by

Lin Guoliang, Singapore Business Federation | Eileen Tan, SGTech | Keng Low, Finantier | Gerald Tjan, Salesforce

About this talk

According to the latest Singapore Business Federation (SBF)’s 2021/2022 National Business Survey*, more than half of the SMEs in Singapore surveyed cited lack of financial resources and difficult business environment as key challenges in transitioning towards sustainability. As customers shift their expectations and behaviors in response to an “all-digital-first” world, how can your business accelerate to keep up in this fast-changing and challenging environment? Register to learn how the leading experts from Singapore Business Federation, SGTech and Salesforce will be sharing with you on how you can fuel growth and put customers first by using technology to your advantage. In this webinar, you will learn how: - SMEs can future-proof to operate, win and retain customers - Three-pronged approach focusing on workforce, technology and business support will be vital to success - Government grant support can help your business to sustain and reach your growth goal Plus, hear from Salesforce’s Singapore customer trailblazer, Finantier, who will be joining us to share more about their Productivity Solutions Grant (PSG) journey. Register now to be a Digitally Resilient SME now. If you are striving to evolve and win amid today's pace of change, this webinar is just for you!

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