Increase Your Customer Lifetime Value through Field Service Delivery

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Presented by

Pooja Priyadarshini | Service Cloud Specialist | Salesforce

About this talk

With the expectations of customers around experiences they have with their brands set to rise, enterprises need to embrace customer experience faster than before to keep pace with these expectations and not only meet but exceed them. Join this session by Salesforce to learn how businesses can transform field service delivery into higher lifetime customer value and deliver superior experiences for field engineers, their supervisors and customers alike Featured Speaker: Pooja Priyadarshini | Service Cloud Specialist | Salesforce
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Salesforce is the customer company, helping companies connect with customers in a whole new way since 1999. Its pioneering formula of CRM + AI + Data + Trust helps companies embrace artificial intelligence across Customer 360, its complete portfolio of products that unites every team around the customer on an integrated, metadata-driven platform. You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at https://www.salesforce.com/au/resources/ to find out more.