How SMEs can digitalize their business with Customer 360
Presented by
Krishna Bharadwaj, Salesforce | Vikrant Deshmukh, Salesforce | Jhumki Pandey-Sinha Roy, The Global Associates |
About this talk
How SMEs can digitalize their business with Customer 360
Since the onset of the pandemic, we have seen more and more small businesses in India start their digital transformation journeys. This is primarily because customers today expect more from every business.
Discover how Salesforce Customer 360 is helping small businesses in India to connect with their customers in a more intelligent way by uniting sales, service, marketing, commerce, IT, and analytics.
Key discussion points:
-How you can increase campaign effectiveness and qualified leads by 36% and 31% respectively
-How you can enhance sales productivity by 44% and win 26% more deals
-How you can keep your employees and customers connected while working remotely
Salesforce is the #1 AI CRM, helping every company become an AI Enterprise with one trusted platform, Einstein 1. Our best-in-class CRM for sales, service, marketing, and commerce is deeply integrated with trusted AI and unified data, so companies can create stronger customer relationships, increase employee productivity, and deliver higher margins.…