How to unlock customer-centric growth for your business Feat. HomePro Thailand

Presented by

Savanun Boonyapanich, Account Executive, Salesforce | Surangkhana Chaiprasart SVP, Customer Experience, HomePro

About this talk

Connect and Grow: How to unlock customer-centric growth for your business Feat. HomePro Thailand Business leaders have been discussing the need to digitally transform and achieve a holistic view of the customer for years. As employees transition to a work-from-anywhere future, technology is increasingly becoming the tentpole in delivering an exceptional customer experience from anywhere. Conventional attitudes, silos, and legacy systems often stand between leaders and customer centricity. And while technology can help, simply applying new technology to old ways of doing things won’t magically change the way teams deliver a great customer experience at scale. In this webinar, you will learn how Salesforce is supporting our customer Trailblazers to evolve their businesses and become more customer-centric, including how to: - Design customer-centric business processes - Connect silos and build one team around the customer - Make the right lean technology investments - Grow relationships and revenue with an integrated digital platform - Empower the business with a single source of truth If you are striving to evolve and win amid today's pace of change, this webinar is just for you! Join us and register now!

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Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at https://www.salesforce.com/au/resources/ to find out more.