Delighting Customers through Automation

Presented by

Greg Blausey, Senior Director, Salesforce | Joaquim Viella Gallart, Head of MarTech and Salesforce City National Bank |

About this talk

Many banks are embarking on or doubling down on ways to continue operating quickly, while ensuring costs don’t skyrocket to survive and thrive in a post-covid world. Automation is the key to enabling better customer experiences and launching innovative, cost-effective solutions in the market, while moving with speed. Join us as we explore how City National Bank is using Salesforce’s end-to-end solutions to streamline processes, maintain cost efficiency, and meet the ever-changing needs of their customers. This is your chance to learn how to: - modernise* experiences with your customers and employees; - future-proof* your onboarding processes; - automate* your data integration to deliver an unified customer experience. Register now.

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