How to create lifetime customers with Connected Sales and Service

Presented by

- Vijay Iyer, Senior Director, Solution Engineering, Salesforce - Anupama Hoon, Chief Product Officer, Zenyum

About this talk

For businesses of any size to succeed today, leaders must be laser-focused on transforming the customer’s experience for great productivity and revenue. Disconnected systems leads to unreliable data, reduced productivity and unknown customer needs. With the use of technology, small and growing businesses can adapt to evolving customer needs, build meaningful connections, and accelerate growth. Data-driven organizations are 23x more likely to acquire customers compared to their competition and 9x more likely surpass them in customer loyalty. The leading experts will discuss on how you can create lifetime customers and deepen your customer relationships with Connected Sales and Service. Attend this complimentary webinar and gain insights on: * Faster sales: Enhance sales productivity, manage accurate pipeline and win more deals * Better service:3 steps to transforming the customer support experience * Maximise end-to-end visibility across your entire business Plus, you will also get to hear from Salesforce’s succeeding customer Zenyum who had adapted to evolving customer needs, built meaningful connections, and accelerate growth. Register now to get insights on Winning Formula for better productivity and a path to growth.

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Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at https://www.salesforce.com/au/resources/ to find out more.