Powering Tech with innovation to meet growing customer expectations

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Presented by

- Stoyan Licina, Corporate Sales Manager, Salesforce SMB - Choon Soon Gan, Head of Business Process, ShopBack

About this talk

As the covid-era tech boom is coming to an end, businesses are exploring ways to stay competitive and enter new realms of tech that will allow them to innovate and transform like never before. In today's era of ever-changing customer and business needs, you cannot afford to be dragged down by ill-defined processes and poorly-integrated systems. What will the future of technology companies look like? Learn how your business can embrace change to improve business operations and boost your business with growth and success. Register the webinar and you will gain insights on: * The future technology trends and upcoming booms Web 3.0 and Metaverse * How to stay competitive and adopt new technologies for customer acquisition and retention * How to operationalize your business & customer data with Intelligence Plus, you will also get to hear it from one of Salesforce’s succeeding customer ShopBack who has leveraged technology to drive revenue and expansion growth in this fast-changing landscape.
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Salesforce is the customer company, helping companies connect with customers in a whole new way since 1999. Its pioneering formula of CRM + AI + Data + Trust helps companies embrace artificial intelligence across Customer 360, its complete portfolio of products that unites every team around the customer on an integrated, metadata-driven platform. You will find videos related to topics that help you deliver personalised experiences your customers expect by using the integrated CRM platform that we call our Salesforce Customer 360 Platform. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. We also include Trailblazer stories from the APAC region. Visit us at https://www.salesforce.com/au/resources/ to find out more.