Amaze Your Customers - In Good Times and Bad

Presented by

Shep Hyken, CX expert; Tim Petty, VP of Sales at TCS; David Shepard, Internal Comms Systems Manager at ATN International

About this talk

Hear from a panel of industry experts as they weigh in on the power of today’s virtual customer experience, including: Shep Hyken, customer service and experience expert; Tim Petty, Vice President of Sales and Marketing at TCS; and David Shepard, Internal Communications Systems Manager at ATN International, Inc. Originally a LinkedIn live broadcast, this conversation on: • What customers want and expect (pre- versus post-pandemic) • How to level up your customer experience in a socially distanced marketplace • Trends and insights straight from customers • And more

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