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Intangibles: Reputation, Human Capital and IP. New solutions for New Risks

The shift towards a world dominated by intangible assets like reputation, human capital and intellectual property, started decades ago. COVID-19 has accelerated trends such as the shift to remote workforces and digital transactions, further increasing the value of intangible assets, reckoned to have exceeded 80% of S & P companies corporate value in the last 10-15 years. Although hard to measure, these new areas of exposure offer great opportunities for insurers.

We are delighted to be partnering with Lloyd’s on the day of the release of their report with KPMG "Protecting Intangible Assets: Preparing for a New Reality”: the first in a series of four on this topic. Matthew Grant, Partner at InsTech London will discuss the themes of the report with Trevor Maynard, Head Of Innovation at Lloyd's, Kasper Ulf Nielsen, Chief Strategy Officer at The RepTrak Company, Paul Merrey, Partner at KPMG and Josephine Saunders, Accelerate Partner at AXA XL, including:

- The main issues to address when assessing the risk from intangibles;
- Recommendations for how resilient organisations can protect themselves;
- Examples of insurers already offering insurance products in this area.

Join us on August 6th at 2 pm UK time to learn more.
Recorded Aug 6 2020 61 mins
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Presented by
Trevor Maynard, Lloyd's; Paul Merrey, KPMG; Kasper Ulf Nielsen, The RepTrak Company; Josephine Saunders, AXA XL
Presentation preview: Intangibles: Reputation, Human Capital and IP. New solutions for New Risks

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  • Intangibles: Reputation, Human Capital and IP. New solutions for New Risks Recorded: Aug 6 2020 61 mins
    Trevor Maynard, Lloyd's; Paul Merrey, KPMG; Kasper Ulf Nielsen, The RepTrak Company; Josephine Saunders, AXA XL
    The shift towards a world dominated by intangible assets like reputation, human capital and intellectual property, started decades ago. COVID-19 has accelerated trends such as the shift to remote workforces and digital transactions, further increasing the value of intangible assets, reckoned to have exceeded 80% of S & P companies corporate value in the last 10-15 years. Although hard to measure, these new areas of exposure offer great opportunities for insurers.

    We are delighted to be partnering with Lloyd’s on the day of the release of their report with KPMG "Protecting Intangible Assets: Preparing for a New Reality”: the first in a series of four on this topic. Matthew Grant, Partner at InsTech London will discuss the themes of the report with Trevor Maynard, Head Of Innovation at Lloyd's, Kasper Ulf Nielsen, Chief Strategy Officer at The RepTrak Company, Paul Merrey, Partner at KPMG and Josephine Saunders, Accelerate Partner at AXA XL, including:

    - The main issues to address when assessing the risk from intangibles;
    - Recommendations for how resilient organisations can protect themselves;
    - Examples of insurers already offering insurance products in this area.

    Join us on August 6th at 2 pm UK time to learn more.
  • Plugging the Gaps: How Well Do You Understand Your Flood Exposure? Recorded: Jul 30 2020 58 mins
    Hosted by Matthew Grant, Partner at InsTech London
    Catastrophic Flood events happen every year in all parts of the world and flood is one of the hardest perils to model.  With the support of Nasdaq we've brought together some of the industry’s leading Catastrophe Model developers to discuss different approaches to producing flood models and what the future of flood modelling holds.  Nasdaq "Risk Modelling for Catastrophes" software allows you to compare models from multiple providers in a single SaaS platform, enabling greater insight when forecasting the exposure faced by your portfolio. This educational session will explore the features and benefits of the different model developers as well as the key questions to consider before investing in a new modelling tool. 

    The speakers include:

    Petr Punčochář, Head of Flood Model Development for EMEA and APAC, Impact Forecasting, Aon
    Mark Weatherhead, Head of Model Development, Guy Carpenter
    James Sawle, Business Development for Catastrophe Risk Modelling, Nasdaq
    Rubini Santha, Lead Catastrophe Modeller, Ambiental
    Stephen Hutchings, Head of Modelling, JBA Risk Management
    Andrew Smith, Chief Operations Officer, Fathom
  • Is Your Data Deceiving You? Getting Data Fit for a Digital World Recorded: Jul 23 2020 45 mins
    Matthew Grant, InsTech London; Nick Mair, DQPro; Charles Joseph, Datazed; Amrit Santhirasenan, Hyperexponential
    Everyone's talking about the power of data. Yet the more information we have, the greater the chance that poor data hygiene can trigger some unpleasant surprises in your analytics, pricing or reporting. We're joined by Nick Mair, CEO and co-founder of DQPro, to find out how leading insurance carriers have been able to introduce simple, but effective processes to identify and sort out erroneous or missing data. Charles Joseph of Datazed and Amrit Santhirasenan of Hyperexponential bring their real-word experience and advice on overcoming the challenges, and the benefits that arise, in getting data fit.
  • Crafting the Samurai Sword - Advancing Your Cyber Data Strategy Recorded: Jul 14 2020 46 mins
    Matthew Grant, InsTech London; Patrick Thielen, Chubb; Judy Chow, CyberCube; Lewis Guignard, CyberCube
    Creating a data lake that serves as a competitive advantage for your cyber insurance business is both a science and an art. Cyber data is plentiful but can be large, complex and dynamic. Shaping petabytes of raw data into a weapon that provides unmatched business value is a goal which many cyber insurance practitioners are still striving to achieve.

    In this webinar, we will discuss some of the challenges in creating and implementing an end-to-end cyber data strategy.

    You will learn:

    - How to build a framework for the stages of creating a robust data foundation and thus accelerating the transformation of raw data to enable business value
    - Develop an understanding of how to think about your current state of data maturity
    - How to make decisions on what capabilities to strengthen and where to deploy resources

    Panelists include:

    Moderator: Matthew Grant, Partner, InsTech London
    Patrick Thielen, SVP Financial Lines, Chubb
    Judy Chow, Director of Product Management, CyberCube
    Lewis Guignard, Senior Manager, Data Science, CyberCube

    The event is supported by CyberCube.
  • Are We Stuck On Legacy Technology For Ever? Recorded: Jul 9 2020 46 mins
    Robin Merttens, InsTech London; Anthony Grosso, EIS Group; Frederic Valluet, Vlocity; Charlie Blackburn, Azur Underwriting.
    One of the main reasons insurers and brokers give for not being able to transition to a digital business model is the cost and complexity of getting off their legacy technology stack.

    It was a go-to excuse 20 years ago and remains so today. In this session we will look at why it’s such a big problem, what we’ve learned from those who have tried and failed, what the alternatives might be and talk to a few of the technology companies who are helping the insurance industry tackle the issue. We’ll be joined by Anthony Grosso, Head of Marketing and Comms at EIS Group, Frederic Valluet, Head of Insurance EMEA at Vlocity and Charlie Blackburn, Co-Founder of Azur Underwriting.

    With the case for change now overwhelming, join us for a look at ways to address the biggest hurdle lying between the insurance industry and a truly digital future.
  • InsurTech in Europe: A Health Check and Prognosis Recorded: Jul 2 2020 48 mins
    Robin Merttens and Sebastian Pitzler, InsurLab Germany; Gerard de Vere, InsurTech Ireland; Christian Gnam, InsurTech Munich
    The last five years have been the golden age of InsurTech, then along came Covid 19.

    This event pulls together those who head up the InsurTech communities in some of Europe’s leading insurance centres incl. London, Munich, Cologne and Dublin to discuss the health of InsurTech post pandemic and what they are seeing in their respective communities.

    What’s hot now? Are investors still investing and if so in what? Will Covid 19 be a digital accelerant? Are insurers too distracted by their own issues to fully engage?

    Hosted by Robin Merttens, Partner at InsTech London you will hear from Sebastian Pitzler, Managing Director at InsurLab Germany; Gerard de Vere, Founder of InsurTech Ireland and Christian Gnam, Managing Director at InsurTech Hub Munich.

    This event is the second in a series of events being curated by the Global InsurTech Alliance (www.insurtechalliance.com) - a network of InsurTech communities around the world - and follows the discussion among the APAC members that took place on the 2nd of June.

    For a European perspective join the regional insurtech leaders on the 2nd of July.
  • Changing World of Work: What This Means for Life Insurers and Their Customers Recorded: Jun 25 2020 47 mins
    Robin Merttens, InsTech London; Keith Aylwin, EY; Maeña Twomey, Lloyds Banking Group; Mike Minett, PORTABL
    We face a significant inflection point with easing lockdowns, organisations planning for a safe return to the office and reimagining the world of work.

    In this Live Chat, sponsored by EY, Robin Merttens, Partner at InsTech London, Keith Aylwin, Life & Pensions Technology Lead at EY, Maeña Twomey, Lab Product Owner - Protection at Lloyds Banking Group and Mike Minett, Founder of PORTABL will discuss:
    •   How the rise in health measures, increased risks of travel, providing a safe workplace, is driving a re-focus on what customers want around financial wellness and protection. 
    •   The behavioural changes we are seeing as people come through the initial Covid-19 crisis and begin planning for their futures. 
    •   How Covid-19 might change the protection industry, in terms business model, distribution, and the role of technology 
    •   How providers should respond to these shifts and what is the market opportunity arising from them. 

    Join us for our live chat to understand recent changes to and the importance of life-related insurance in the context of the new marketplace.
  • New Data for a New Future Recorded: Jun 18 2020 42 mins
    Robin Merttens, InsTech London; Carlos Fonseca, Mastercard; Gethin Jones, Skyline Partners; David Schenkel, Swiss Re
    Greater access to quality data is disrupting how insurance is designed, executed and underwritten.

    Previously overlooked sources of data can now provide insurers with rich insights, enabling them to tailor covers and deliver transparency - ultimately driving data-driven decision making and offering better customer experiences and operational efficiency.

    Mastercard’s is applying its anonymised, aggregated and real-time data insights to the Insurance industry in order to assess and measure economic health/ impact and inform policy and legislative action. Mastercard payments data can inform consumer segments behaviour and the impact of natural catastrophes or man-made events. Mastercard payments and data capabilities can be used to create a better future in partnership with the insurance industry.

    Hosted by Robin Merttens, InsTech London Partner, the panel will comprise of data specialist Carlos Fonseca, SVP Data & Services, Mastercard, Gethin Jones, Co-founder & Director at Skyline Partners and David Schenkel, Solutions Manager at Swiss Re. Together we will explore what Mastercard’s data-led initiative might mean for the insurance industry, the potential value of data insights and how they can be applied to provide broader, better, more certain insurance cover. We are looking forward to having you join us and Mastercard on June 18th at 4 pm BST.
  • Elephant Hunting & Mouse Safaris: What the Data Reveals in Property Insurance Recorded: Jun 11 2020 46 mins
    Host: Matthew Grant, InsTech London; Todd Rissel, e2Value; Bob Frady, Hazard Hub; Mark Varley, Addresscloud.
    The value of data in risk selection and portfolio management is well understood, but with so much choice it can be hard to tell which data really drives an understanding of the risk. Small but significant factors that can be hard to spot but can materially impact the loss potential and cost. Large issues may be obvious, but how well defined are they? Matthew Grant, InsTech London partner, will be talking to three CEOs and founders of successful businesses delivering data and analytics to leading insurance organisations in the US and UK: Todd Rissel of e2Value, Bob Frady of Hazard Hub and Mark Varley of Addresscloud. We'll be learning what it takes to stand out amongst the crowd in today's world of open-source data and sophisticated analytics, talking to our guests and answering your questions. Brought to you with the support of e2Value.

    Addresscloud is giving webinar participants exclusive, free access to its property attributes and peril scores for up to 5 UK addresses. Go to https://instech.addresscloud.com/demo to access it.
    Contact hello@addresscloud.com for more details
  • BROKING ON THE MOVE – YOUR FUTURE HAS BEEN ACCELERATED. NOW WHAT? Recorded: May 26 2020 46 mins
    Matthew Grant, Partner Instech London; Chris Carney, Verticalised Consulting; Nick Haldane, Novidea UK; Keith Bucknall, SRG
    Whether it is online banking, Amazon delivery or in the last couple of months, ease of setting up digital calls, everyone is expecting immediate, on-demand service in everything they do. Insurance brokers are now being expected to provide a similar, high-quality rapid response to inquiries.

    We believe recent events have become the catalyst that will bring the change that our industry has needed for years: to give brokers the ability to service their clients seamlessly from anywhere, at any time.

    In this Live Chat, Matthew Grant of InsTech London, Nick Haldane of Novidea, Keith Bucknall of SRG, and Chris Carney of Verticalised Consulting will discuss:

    - How brokers are using a client-centric data strategy to grow their business
    - An example of how SRG is already implementing the future of broking
    - How the work Novidea is doing with its broking clients fits with Lloyd's Blueprint One
    - How cloud-based platforms are reshaping our industry
    - The competitive advantages of broking on the move

    Join us for our live chat to understand how a data-first platform can help you become a broker of the future today.
  • Lloyd's Lab: Responses to the Pandemic Recorded: May 19 2020 46 mins
    Host Matthew Grant, InsTech London; Trevor Maynard, Lloyd's; Mark Roulston, Hivemind; Robert Reville, Praedicat
    We've been a keen observer of the Lloyd's Lab as it's evolved over the last couple of years. In this Live Chat, Matthew Grant from InsTech London will be talking to Trevor Maynard, Head of Innovation at Lloyd's about plans for the Lloyd's Lab.  As part of a package of initiatives to respond to COVID-19, Lloyd’s has reimagined the scope and timing of Cohort 5 of the Lloyd’s Lab, to help fast-track the development of innovative new products and solutions. Lloyd’s is adjusting the process and guidelines for new applicants to the Lab to help start-ups more quickly create and bring to market their COVID-19 products and solutions. Mathew and Trevor will review the selection process for Cohort 5 and they will be joined by Mark Roulston, Senior Data Scientist at Hivemind, and Robert Reville, CEO and Co-founder at Praedicat - two companies with existing pandemic propositions.

    Learn more about Lloyd’s Lab’s Cohort 5 by following the link https://www.lloydslab.com/lab-teams/cohort-5/
  • Technology for Commercial Property - The Future Has Arrived Recorded: May 14 2020 45 mins
    Host Robin Merttens, InsTech London, with Stephen Chadwick, Shepherd; Dan Prince, Howden; Adrian Webb, 360Globalnet
    This event, sponsored by Shepherd, will examine the lasting impact of this pandemic on how commercial property is managed and insured. The pandemic has meant that lots of offices and factories have been sitting empty for a prolonged period shining a spotlight on the need for and value of remote management of buildings. Digital technology and analytics are transforming how property risk is managed - early detection of abnormalities for quick intervention and claims handled end to end digitally. The more digitally advanced have suffered the least disruption during the crisis in both insurance and property. That experience will drive accelerated digital adoption so the future will now arrive more quickly.

    We will be speaking to the companies powering this transformation including Stephen Chadwick from Shepherd who will talk about the unprecedented demand for their property performance management services, Adrian Webb from 360Globalnet will discuss how digital claim fulfillment has now come of age and Dan Prince from Howden will explain how they see the role of the broker evolving in this brave new digital world.
  • Pandemics and the Coverage Gap - Creating Future Solutions Recorded: May 5 2020 42 mins
    Matthew Grant, InsTech London; Laurie Miles, SAS; Patrick Kelahan, H2M architects + engineers; Dr. Marcus Schmalbach, RYSKEX
    COVID-19 has demonstrated how a single event can trigger a systemic risk, which impacts many businesses, ignores geographic boundaries and creates losses that cannot be absorbed by the insurance industry alone. Protection for losses from pandemics had been offered by the insurers but usually as a specialist cover. With some notable exceptions it was rarely taken out. Now COVID-19 has resulted in a multi-trillion dollar economic problem. Government and business are pointing at insurers and expecting them to help cover the costs.

    Insurance companies will not survive if they have to pay for a type of business interruption loss that was not priced for in the insurance premium, nor taken out by most of their clients.

    Companies rarely buy insurance for losses from very unusual or unknown events, but there is now a need to design a system that offers protection against future systemic risks.

    We're delighted to be hosting this event supported by SAS and bring together three leading thinkers to explore some practical and creative solutions for protecting against future mega-catastrophes including, but not limited to, pandemics. There are now opportunities to use Artificial Intelligence, with an understanding of the mechanism that is driving the losses, distributed ledger technology, and effective partnering of insurers, capital markets, and governments. We can't eradicate the event, but we can mitigate the effects.
  • The Role of Parametric Insurance in a Post Covid World Recorded: Apr 30 2020 49 mins
    Robin Merttens, InsTech London; Alastair Speare-Cole, QOMPLX; Hector Ibarra, Global Parametrics; Adam Rimmer, FloodFlash.
    As we emerge from this crisis the insurers will undoubtedly be looking to shed difficult risk, seek to avoid a repeat of the business insurance (BI) fiasco and raise prices. Against that background, clients will be looking for cheaper more certain insurance solutions and have a heightened awareness of BI. In this webinar, kindly sponsored by QOMPLX we will take a look at:
    · the role that parametric insurance might take in providing certainty and rebuilding trust
    · how it can help close the coverage gap at prices clients can afford
    · the role of modelling and analytics for difficult to price risk
    · the attributes required to create priceable parametric triggers
    · how parametric works in practice including stories from the front line
    · the art of the possible

    Our panel will comprise leading experts in the field including Alastair Speare-Cole, President of Insurance at QOMPLX, Hector Ibarra, CEO at Global Parametrics and Adam Rimmer, Co-founder at FloodFlash.
    There will be winners and losers as a result of the pandemic. Parametric insurance may emerge as a mainstream strand of the retail insurance scene. If you want to understand more about the role it can play and how to benefit from that tune in to our live talk.
  • Introducing the Post Pandemic Playbook Recorded: Apr 23 2020 45 mins
    Matthew Grant and Robin Merttens, the InsTech London; Matthew Jones, Anthemis Group
    Insurance will undergo some radical shift when we return to normal life, but what should we expect? Matthew Grant and Robin Merttens, the InsTech London partners, will be joined by Matthew Jones from Anthemis to frame the issues and questions that need to be addressed during our launch event for our “Post Pandemic Playbook" series of upcoming live digital events. Questions covered will include: How will the future of insurance be changed by the pandemic? What will we now demand from our technology? What will Business Interruption insurance look like next year? Can pandemics be insured? What role do insurers play if they can’t cover extreme events? Does the government have a greater or lesser role to play?

    Second in our series will be our Parametric Insurance live chat on 30 April, co-hosted with QOMPLX.
  • Live Chat: Disrupted, not disconnected. Insurance Innovation in Motor & Mobility Recorded: Apr 16 2020 45 mins
    Matthew Grant, Partner InsTech London; Mark Bates, CEO at RDT; Richard Beaven, COO at Brightside; Richard Barlow, CEO at Wejo
    A lot of the best innovation comes from taking existing ideas and applying them in new ways". Today that comment is looking even more true than when we wrote it at the start of this year. Motor insurance has been the birthplace of many initiatives that have crossed over into other types of insurance, including selling directly to the consumer, telematics, aggregators, faster claims processes, and so on.

    During this live online event well be discussing the successes and challenges of these unusual times with our co-hosts RDT and guests from Brightside and Wejo. A chance to ask your questions and share your views.
  • Live Chat: An InsurTech Survival Guide Recorded: Apr 9 2020 41 mins
    Robin Merttens & Matthew Grant (InsTech London); Rhys Oakley (Sheridans); Dave Taylor (Deloitte)
    An InsurTech Survival Guide is an interactive session to provide advice and guide on the support available and other practical steps that will help businesses successfully navigate the pandemic.

    InsurTech businesses are currently facing a unique set of challenges. To help you face them we have joined forces with Sheridans, the leading media and technology law firm and Deloitte, the big 4 accounting to navigate through the UK Government support package for business and suggest a series of other pragmatic steps you can take to prepare for what lies ahead. This webinar will be a game of two halves. In the first half, Rhys Oakley from Sheridans and Dave Taylor from Deloitte will examine the various UK Government schemes and reliefs and how to apply for them including job retention, rate and sick pay relief, deferring VAT and Time To Pay. They will also suggest some ways to preserve cash flow, avoid legal pitfalls and keep HMRC happy.

    In the second half they will be answering audience questions. If you have a question you would like to ask them please either let us know in advance by submitting your question to hello@instech.london or register for the event here and join in the interactive Q&A. On behalf of all the InsurTech community a massive thank you to Sheridans and Deloitte both for sponsoring this event and providing free help and advice in these challenging times.
  • InsTech London Partners Live Chat Recorded: Apr 2 2020 28 mins
    Matthew Grant, Robin Merttens
    If you’ve ever wondered which bits of Matthew and Robin’s occasional partners podcast chats, then now’s your chance to hear us. Coming to you live this Thursday, April 2, at noon UK time on our new high hand broadcasting platform, BrightTALK. Register to join us on the day as we take a look at what’s been catching our eye recently. More lively online events to follow.
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InsTech London is the fastest growing community of people and companies working together to bring the best technology, data and analytics to solve today's insurance and risk management challenges.
Based in the UK but with over 50% of our members accessing us from around the world, we are bringing together people from companies of all sizes in insurance, technology, risk management and investment. The primary roles of InsTech London are 1) to help insurance companies find the best solutions to their needs, and 2) help technology companies find markets, investors and clients. We also offer individual membership and corporate membership. More details at www.instech.london

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  • Title: Intangibles: Reputation, Human Capital and IP. New solutions for New Risks
  • Live at: Aug 6 2020 1:00 pm
  • Presented by: Trevor Maynard, Lloyd's; Paul Merrey, KPMG; Kasper Ulf Nielsen, The RepTrak Company; Josephine Saunders, AXA XL
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