Resilience and the Role of the Life and Protection Industry

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Presented by

Robin Merttens, InsTech London; Will Wood, Aviva; Trevor Davis, INSTANDA; Matthew Reed, Equipsme

About this talk

Changes in lifestyle, employment and home ownership initiated by Covid-19 are creating a challenging economic and employment environment and unprecedented levels of uncertainty that have required customers [and businesses] to take a fresh look at their life, health and protection needs. This is both a significant challenge and great opportunity for insurers. They need to make insurance more flexible and affordable because money is tight but there is greater need for healthcare and insurance - something has to give. In the session we’ll explore: - The role of the caring insurer – it is about more than price - A digital experience; anywhere and anytime access - How insurers can empower businesses to work more closely with their workforce (employed and contracted) - What can we learn from what’s happening in other countries? Panelists include: Host: Robin Merttens, Partner, InsTech London Will Wood, Head of UK Insights, Strategy and Propositions, Aviva Trevor Davis, Managing Director, Life & Health, INSTANDA Matthew Reed, Founder, Equipsme The event is supported by INSTANDA. For CPD purposes, the Learning Objectives are: - Learn about the most recent trends in Life&Health insurance - Understand how the industry can adapt to long-lasting effects brought by Covid-19 - Explore the ways technology and innovation can empower insurers to build more flexible and customer-centric products and offerings

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InsTech London is the fastest growing community of people and companies working together to bring the best technology, data and analytics to solve today's insurance and risk management challenges. Based in the UK but with over 50% of our members accessing us from around the world, we are bringing together people from companies of all sizes in insurance, technology, risk management and investment. The primary roles of InsTech London are 1) to help insurance companies find the best solutions to their needs, and 2) help technology companies find markets, investors and clients. We also offer individual membership and corporate membership. More details at www.instech.london