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Zego - Telematics Acquisitions and Insurance Revolutions

Robin chats with Harry Franks, Chief Business Development Officer at Zego, about their recent acquisition of telematics company, Drivit, and how they will use its real-time driver behaviour data to transform motor insurance pricing.

Harry also talks to us about how Zego fared in 2020, their plans for 2021 and how insurance itself needs to change.
Recorded Dec 15 2020 30 mins
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Presented by
Robin Merttens, InsTech London; Harry Franks, Zego
Presentation preview: Zego - Telematics Acquisitions and Insurance Revolutions

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  • Frictionless Data: Maximising the Benefits of Ki & Algorithmic Syndicates Sep 16 2021 1:00 pm UTC 60 mins
    Matthew Grant, InsTech London; Dan Hearsum and Alex Wilson, Ki; Louise Smith, Lloyd's; Jonathan Prinn, Corant Global.
    Algorithmically driven follow syndicates are starting to emerge, with an important role to play in supporting the placement of risks into the Lloyd's market.

    Since the launch of Ki in 2020, the importance of creating simple but comprehensive ways for brokers to get information into and out of an automated syndicate has become recognised as one of the essential drivers to success.

    For this event, InsTech London is delighted to bring together senior leaders from Ki, its broking partners and those supporting the strategic role out of advanced data applications across the London Market. Matthew Grant will be hosting the event and joined by Dan Hearsum and Alex Wilson from Ki, Louise Smith, Chief Digital Officer at Lloyd's and Jonathan Prinn, Chief Digital Officer at Corant Global.
  • Farewell to Friction - Latest Advances in Extracting and Ingesting Data Aug 17 2021 1:00 pm UTC 30 mins
    Matthew Grant, InsTech London; David King, Artificial Labs
    To coincide with the launch of the InsTech London report "Ingesting, Extracting and Organising Data - 40 companies to watch", we will be discussing the latest practices and techniques for better converting and structuring untidy data that is arriving in a multitude of formats like spreadsheets, emails, photos and more.

    This is a problem the industry shouldn't be having in 2021 and yet it does. As such, insurers, brokers and technology firms everywhere need to have tools in place to overcome the frictional cost of manual data extraction and organisation in the future ahead.

    Join Matthew Grant, Partner at InsTech London, and David King, Founder at Artificial Labs, to guide you through what is happening in this space and beyond.
  • Climate Change Stress Tests: the Implications for Insurers & Catastrophe Models Aug 12 2021 11:00 am UTC 47 mins
    Matthew Grant, InsTech London; Joss Matthewman, Senior Director, Climate Change Product Management & Strategy, RMS
    In this discussion with RMS we are continuing our theme of reviewing the impact of the Bank of England Climate Biennial Exploratory Scenario (CBES) released in June.

    Matthew Grant from InsTech London is talking with Joss Matthewman, Senior Director, Climate Change Product Management & Strategy at RMS. We begin by reviewing the cornerstones of climate change forecasting and terminology, breaking the various reporting requirements and outlooks into their fundamental elements.

    Using the different Representative Concentration Pathways (RCP) and the corresponding temperature increases, Matthew and Joss review what the physical changes to catastrophic loss could be and how these can be represented in a model.

    Issues such as climate conditioning of models, and why these require key changes in how catastrophe models are provided and used are identified with useful guidelines for users of RMS and other models.

    Please note: This conversation is pre-recorded. If you have any questions about the content, you can contact us at hello@instech.london.
  • Driving Confident Insurance Decisions with Trusted Data Recorded: Jul 29 2021 24 mins
    Matthew Grant, InsTech London; Clarence Hempfield, SVP Location Intelligence, Precisely
    Matthew talks to Clarence Hempfield, SVP Location Intelligence at Precisely, to discover how the company helps global insurers and reinsurers improve and enrich business data with spatial information.

    Formed from the merger of Syncsort and Pitney Bowes Software & Data, Precisely offers a suite of data integrity and location offerings, backed up by decades of experience in processing and enriching data.

    Matthew and Clarence discuss the importance of data integrity, quantifying risks attached to individual properties, and how Precisely uses data partners to build additional insights. Clarence also provides insights on incorporating hazard data and the growth in demand for information to help measure and demonstrate resilience to future climate risks.

    Please note: This conversation is pre-recorded. If you have any questions about the content, you can contact us at hello@instech.london.
  • Maximizing the Business Value of Your Casualty Scenario Reporting Recorded: Jul 22 2021 61 mins
    Adam Grossman; Robert Reville; Kirsten Mitchell-Wallace; Matthew Grant
    In August, Lloyd's syndicates are required to report a set of six liability scenarios. While property scenario reporting is well-established, the requirement for liability scenarios, and the scenarios themselves, are new. 

    Are you wondering how syndicates can use emerging risk information to maximize business value from the data return while fulfilling all requirements? 


    We are delighted to host an event with Dr. Adam Grossman, Praedicat VP of Emerging Risks, to highlight the risks that are consistent with the Lloyd’s specifications, followed by a discussion with 
Dr. Kirsten Mitchell-Wallace, Head of Portfolio Risk Management at Lloyds and Dr. Robert Reville, CEO at Praedicat.

    The Learning Objectives for this live chat are:

    - Learn how to fulfill the requirements of the most recent liability scenarios for Lloyd’s syndicates
    - Understand how syndicates can utilise the data from emerging risk information to both aid liability modelling and maximise business value
    - Hear from industry experts on emerging risks that align with the Lloyd’s specifications
  • Future Flood Risk and the PRA Climate Change Stress Tests Recorded: Jul 13 2021 61 mins
    Tom Philp, Maximum Information; Matthew Jones, Nasdaq; Andrew Smith and Natalie Lord, Fathom; Matthew Grant, InsTech London
    In June this year the Prudential Regulation Authority, part of the Bank of England, released its requirements for banks and insurers to explain their future exposure to climate change risk. Three specific scenarios for 2050 have been proposed. Catastrophe models are widely used by insurers, but estimating losses into the future still provides many challenges. For this event we are supported and joined by Fathom and Nasdaq talking about some of the practical steps insurers can take to assess the risk. We'll review how Fathom's flood models are being climate conditioned and how these will be supported by the Nasdaq risk modeling for catastrophes platform. Tom Philp from Maximum Information will help set the scene and bring his experience from talking to and helping insurers address climate change stress tests. Expect the usual lively discussion, deep learning and audience participation.

    This event builds on previous discussions we have had with Fathom including a podcast with co-founder Andy Smith (https://bit.ly/3qptby8) and past events on flooding with Nasdaq (https://bit.ly/3zUPmks).

    Matthew Grant explains here (https://bit.ly/3vVcNGO) why this and other climate regulation is so significant for the industry.

    The panel for this event includes:

    Dr Tom Philp, Chief Executive Officer, Maximum Information
    Dr Matthew Jones, Head of Catastrophe Risk Products, Nasdaq
    Dr Andrew Smith, Chief Operations Officer, Fathom
    Dr Natalie Lord, Senior Climate Change Expert, Fathom

    The learning objectives for this Live Chat are:

    - Understand the requirements recently released by the Prudential Regulation Authority for banks and insurers regarding future climate change risk
    - Learn about how it is going to impact future flood and catastrophe risk modelling
    - Learn from industry experts about best practice for performing climate change stress tests in line with recent regulatory changes
  • Insurance: to Embed, or not to Embed Recorded: Jul 1 2021 52 mins
    Franck Pivert, Wakam
; Jean-Charles Velge, Qover
; Louisa Murray, Railsbank; Robin Merttens, InsTech London
    While insurers have always relied on third parties for distribution, the immense attractions and potential for “embedding” insurance products into the value chains and distribution capabilities of others makes this is the hottest topic of 2021.
     
    Like the future of insurance itself, it is about responding to changing customer needs, leveraging digital technology and having the right mindset.

    To tie in with the launch of our next InsTech London report by the same name, this Live Chat will discuss:

    - What embedded insurance means in practice and the best products to embed
    - Sourcing the right kind of third-party distributors and how to integrate into their customer journeys

    - Who is doing it well and the secrets of their success

    - The issues incumbents face and how to overcome them
    - Finally, we’ll look at the key findings in the report and see if the panel agrees with them! 

     
    Hosted by Robin Merttens, InsTech London Partner, the panel will include: 
     
    - Franck Pivert, Chief Revenue Officer, Wakam

    - Jean-Charles Velge, Co-Founder, Qover

    - Louisa Murray, Chief Operating Officer (UK & Europe), Railsbank
  • The Future of Lloyd's and Claims Solutions for Complex Risks Recorded: Jun 10 2021 61 mins
    Matthew Grant, Instech London; Ed Gaze, Lloyd's Lab; Colin Masson, Beazley; Safekeep; SettleIndex; distriBind; Tautona
    Technology is enabling faster, cheaper and more efficient ways to manage claims across all lines of business. The complex risks underwritten at Lloyd's can provide unique challenges when it comes to assessing losses and settling claims.

    The ambition of the Future at Lloyd’s programme is to create the most advanced insurance marketplace in the world. As a marketplace, it serves its stakeholders across the insurance lifecycle from getting covered to recovering from a loss. To help its customers recover effectively from a loss, it is now focusing on the ability to respond quickly and openly to claims while delivering a high-quality experience from claim notification to payment.

    We are delighted to be co-hosting an event with the Lloyd's Lab and the Lloyd's claims community to review the areas of interest for Lloyd's and get to know four companies offering services in this area that have recently been selected to join the recent cohort in the Lloyd's Lab - Safekeep, SettleIndex and distriBind - as well as a Lloyd's Lab Alumni, Tautona. Matthew Grant will be leading the event and will be joined by Ed Gaze from Lloyd's Lab and Colin Masson, Head of First Party Complex Claims at Beazley and member of the Future at Lloyd's Claims Design Group.


    The Learning Objectives for the event are:

    - Explore the emerging technologies that will speed up the process of underwriting complex risk

    - Understand how the Future at Lloyd’s programme is improving stakeholder experience and helping customers recover from loss more effectively

    - Hear from companies from the Lloyd’s Lab cohort and learn about the solutions they build to advance the marketplace and claims experience for complex risks
  • Driving Claims Excellence with Technology for Flooding Events Recorded: May 27 2021 61 mins
    Matthew Grant, InsTech London; Charles Blanchet, ICEYE; Eddie Longworth, JEL Consulting
    Digital transformation and disruptive data are enabling insurers to rapidly identify losses and expedite claims for their customers with proven returns on investment. But how well prepared are claims departments to integrate these new assets into their current processes, and how can they use them to add real value?

    This event will focus on how to build a better customer experience by managing claims with faster, more efficient, and innovative technologies.

    In an open conversation with insurance professionals, ICEYE will reveal how an innovative approach for observation of natural catastrophes using synthetic aperture radar (SAR) paired with multi-source analysis techniques is radically changing flood claims management.

    Sponsored by ICEYE, and hosted by Matthew Grant, this event is part of the series on exploring new opportunities for claims teams.

    With speakers including:

    - Charles Blanchet, Vice President of Solutions, ICEYE
    - Eddie Longworth, Founder and Director, JEL Consulting


    The Learning Objectives for this Live Chat are:

    - Learn how digital transformation and data is enabling insurers to streamline the claims process and improve loss identification
    - Discuss the best approaches for preparing claims departments to integrate these new assets and build a better customer experience 
    - Hear from industry professionals on how new technologies and multi-source analysis techniques can revolutionise flood claims management
  • Insurance Ecosystems - From Buzzword to Reality Recorded: May 11 2021 51 mins
    Ian Summers, Sequel; Marcus Broome, Whitespace; Ian Fantozzi, Beazley Digital; Kirk Maddern, Liberty Specialty Markets
    Insurance discourse is awash with articles advancing ecosystems and the vital role they will play in the provision of insurance in the digital future. Ecosystems are an increasingly common feature of retail insurance, but what about the world of specialty? The recent acquisition of Whitespace by Sequel (owned by Verisk) combines front office, back office, and Verisk’s many other capabilities under one roof. Surely, the framework for an ecosystem for the specialty market.

    InsTech London Partner, Robin Merttens, will host a panel comprising of:

    Ian Summers, Chief Executive Officer, Sequel
    Marcus Broome, Chief Platform Officer, Whitespace
    Ian Fantozzi, Chief Executive Officer, Beazley Digital
    Kirk Maddern, Chief Operating Officer, Liberty Specialty Markets

    The panel will discuss:

    - The reason for the acquisition
    - What Sequel plans to do next
    - How the acquisition augments Whitespace
    - Where the full range of Verisk’s other capabilities fit in
    - How clients benefit and their reaction to the news
    - Whether a fully-fledged ecosystem for the specialty market is the end game

    The Learning Objectives for this Live Chat are:

    - Understand the motivations behind the recent acquisition of Whitespace by Sequel
    - Discuss the ecosystem framework being created for the specialty market and how it could benefit clients
    - Learn where Verisk’s other capabilities fit into this framework and the next steps following this acquisition

    We look forward to having you at the event!
  • No-Code/Low-Code Platforms - A Bridge from Legacy to Digital? Recorded: May 6 2021 48 mins
    Robin Merttens, InsTech London; Mark Cook, formerly Marsh; Colville Wood, Cognizant; Mehul Parekh, EY
    To coincide with the publication of an InsTech London report of the same name we will be hosting a panel discussion to look at how no-code/low-code platforms are being deployed in insurance and what their adoption might mean for the insurance industry. A panel of experts will examine:

    - How is no-code/low-code being used in insurance?
    - What effect has it had?
    - How is it influencing strategic thinking?
    - Its potential to provide an escape route from dependence on legacy

    Hosted by Robin Merttens, Partner at InsTech London, the panel of experts will include:

    - Mark Cook, former Global CIO, Marsh
    - Colville Wood, CTO UK&I Insurance Division, Cognizant
    - Mehul Parekh, Associate Partner, Financial Services, EY

    The learning objectives for this live chat are:
    - Learn about the implementation and effects of No-Code/Low Code platforms in insurance
    - Understand their role in the future of insurance and how it may influence individual business strategies
    - Explore the potential for No-Code/Low-Code in aiding insurers to modernise legacy systems
  • Climate Variability – Understanding Your Changes in Risk for 2021 Recorded: Apr 20 2021 61 mins
    Matthew Grant, Nick Hassam, Marcus Rivaldi, Jessica Turner, Richard Dixon, Matt Jones, Kirsten Mitchell-Wallace
    The longer term impacts of climate change on the frequency and severity of natural disasters such as hurricanes, wildfires and flooding have been considered by insurers for many years. It’s only recently, though, that credible shorter term forecasts and models have become available for pricing and managing insurance exposures.

    reask has developed a global approach to assessing climate variability, combining physics, climate data and machine learning to complement the baseline view of risk developed by carriers, and the market as a whole.

    Matthew Grant will be leading a discussion with reask and five industry leaders to explore what is emerging from the latest scientific research, what is available to insurers today, how this is being used by companies and how the regulatory outlook is likely to evolve.

    Hosted by Matthew Grant the speakers will include:

    - Nick Hassam, Co-Founder & Chief Commercial Officer, reask
    - Marcus Rivaldi, Managing Director, Analytics, Twelve Capital (UK) Ltd.
    - Dr. Jessica Turner, Managing Director, Catastrophe Advisory, Guy Carpenter
    - Richard Dixon, Head of Catastrophe Research, Inigo Insurance
    - Dr. Kirsten Mitchell-Wallace, Head of Portfolio Risk Management, Lloyd's
    - Matthew Jones, Head of Catastrophe Risk Products, Nasdaq

    Please note that this event takes place at the earlier time of 10.00 am UK time.

    This event accompanies the recent podcast with reask founders Thomas Loridan and Nick Hassam (https://www.instech.london/podcast/thomas-loridan-nick-hassam-reask-short-term-climate-variability-forecasting-confidence), and Location Intelligence report released on 1 April.

    The Learning Objectives for this event are:

    - Learn how newly available climate data and scientific research can be used to better understand and forecast climate variability
    - Hear from companies combining science and ML to create new models for assessing risk
    - Explore forecasting options available to insurers and how they are being used in the evolving market
  • Location Intelligence 2021 – Where, What and How Risky? Recorded: Apr 1 2021 46 mins
    Mark Cunningham, WhenFresh; Charles Blanchet, ICEYE, Kevin Van Leer, Cape Analytics; Patrick Kelahan, Insurance Elephant
    When insuring properties or any physical assets, it’s important to know where a building is, what it’s made of, what it’s worth and what external hazard it might be exposed to.

    Join us for a discussion to coincide with the release of our latest report “Location Intelligence 2021 – the Companies to Watch: Where, What and How Risky?”

    Hosted by Matthew Grant, with guest speakers from companies featured in the report and industry experts, we review the latest trends and technologies in acquiring information for aerial imagery, geocoding, building characteristics, valuation and remote claims assessment.

    We look at the organisations providing the essential information on hazard data including flood, earthquake, windstorm, hail, wildfire, environmental risk data and a lot more. The report will be free to download for attendees for a limited time.

    The speakers include:

    - Mark Cunningham, Co-founder & Director, WhenFresh
    - Charles Blanchet, Vice President of Solutions, ICEYE
    - Kevin Van Leer, Director of Customer Success, Cape Analytics
    - Patrick Kelahan, Building Consultant, H2M architects + engineers


    The learning objectives for this live chat are:

    - Understand what information is required when insuring properties or physical assets
    - Review the latest trends and technologies that are improving the acquisition of building information and the remote claims assessment process
    - Learn about organisations already successfully providing hazard data to aid risk assessment
  • Building Ecosystems for Commercial Insurance Recorded: Mar 25 2021 47 mins
    Matthew Grant, InsTech London; Christian van Leeuwen, FRISS; Peter Reynolds, Earnix; Tim Crossley, Sapiens; Cytora
    The availability of information on commercial property for insurance underwriters has lagged behind what is available for residential properties. Accurate data can help with risk selection, fraud detection and pricing. But data alone is not enough. Information needs to be fully integrated into the underwriting and business workflow, and be credible and validated.

    
Technology platforms are fast emerging as a way of bringing together the best sources of analytics, from well-recognised partners. These end-to-end solutions free up underwriters’ time and enable them to focus on writing the best business. 


    Sapiens is already recognised as having one of the leading insurance administration systems. The company is now offering insurers access to an expanded ecosystem, collaborating with some of the best emerging analytical firms. Sapiens’ partners are carefully selected to fit into the specific business goals of insurers looking to upgrade their access to commercial property underwriting data.

    

Matthew Grant, Partner at InsTech London, will be hosting a discussion to review what Sapiens has learnt about what insurers are looking for, the criteria for selecting partners and how this fits into the business workflow. They will be joined by three companies working with Sapiens - Earnix, Cytora and FRISS - two of whom are already InsTech London corporate members.

    The speakers will include: 

    - Tim Crossley, Business Development Director, Sapiens 
    - Christian van Leeuwen, CTO & Co-founder, FRISS
    - Peter Reynolds, Head of Insurance, Earnix
    - Juan de Castro, Chief Commercial and Operating Officer, Cytora

    The learning objectives for this Live Chat are:
    - Learn about the gap in information available on commercial property and how this adversely impacts underwriter efficiency
    - Understand how new technologies can provide solutions to source and integrate information for commercial insurance
    - Hear from firms who collaborate to create ecosystems for insurers
  • Earthquake Risk – a Global Challenge Recorded: Mar 4 2021 61 mins
    James Sawle, Mario Ordaz, David Gregory, Mohammad R Zolfaghari, Goran Trendafiloski, Matthias Schmid PhD, John Schneider
    Nearly half of all natural catastrophe fatalities since 1980 have been caused by earthquakes or the tsunamis they have triggered according to Munich Re. Established catastrophe models exist for countries contributing some of the largest insured losses, such as the United States and Japan.

    Yet, the impact of earthquakes in other areas of the world, where mainstream models are less developed, can also trigger major losses.

    With the support of Nasdaq, we've brought together specialist model developers from around the world to review what they are offering and get their views on key developments to look forward to in this field.

    Nasdaq’s Risk Modelling for Catastrophes service allows re/insurers and brokers to easily access catastrophe models from multiple model developers on a single platform. Covering all geographical regions of the world and a range of perils including flood, earthquake, wind and hail, the service enables new insights and an improved understanding of the exposure of a portfolio and individual properties. This educational session will explore the features and benefits of the different model developers as well as the key questions to consider before investing in a new modelling tool.

    Hosted by Matthew Grant, Partner at InsTech London, the speakers include:
    - James Sawle, Nasdaq Risk Modelling for Catastrophes
    - John Schneider, Global Earthquake Model Foundation
    - Matthias Schmid PhD, Guy Carpenter
    - Goran Trendafiloski, Impact Forecasting
    - Mohammad Zolfaghari, CatRisk Solutions
    - David Gregory, Corelogic
    - Mario Ordaz, ERN and RED

    The Learning Objectives for this event are:

    - Explore how insurance losses from earthquakes are measured and managed through the use of catastrophe models;
    - Learn about how to access models through platforms provided by companies such as Nasdaq and Oasis;
    - Understand the choices available when using catastrophe models.
  • We Need to Make Exchanging Data Easier - How? Recorded: Feb 25 2021 47 mins
    Robin Merttens, InsTech; Alastair Speare-Cole, QOMPLX; James Harrison, Dun & Bradstreet; Matilde Anello-Gaudiza, Swiss Re
    The recent InsTech report on E-Trading Platforms highlighted the lack of transparency and consistency in data and the resulting dearth of system to system interoperability. The next step in the evolution of the insurance industry depends on consistent data and easier integrations.

    Join us to hear an expert panel talk about the prevalence of competing solutions, how to better disseminate knowledge and increase collaboration to achieve a collective goal of making systems integration easier so we can provide better service and products to our customers. 

    You will also learn how ReQoncile, the newly launched data standards library curated by QOMPLX, aims to play its part in helping the industry with this issue.

    The Learning Objectives for this event are:
    - Learn how data quality challenges on e-trading platforms are impacting interoperability
    - Explore how the future of the insurance industry relies on the integration and consistency of data
    - Hear top tips from experts on how these challenges can be addressed to provide better offerings for customers

    Hosted by Robin Merttens, Partner at InsTech London, the speakers include:
    - Alastair Speare-Cole, President of Insurance, QOMPLX
    - James Harrison, UKI Head of Insurance, Dun & Bradstreet
    - Matilde Anello-Gaudiza, The Centre of Excellence for Data Foundation and Architecture, Swiss Re Group
  • E-Trading and the Future of Complex Insurance - Does London Hold the Key? Recorded: Jan 28 2021 46 mins
    Robin Merttens, Partner at InsTech London; Sasa Brcerevic Aon; Richard Phipps, Swiss Re; Ian Meadows, EY
    There is a renewed interest in e-trading platforms for reinsurance and complex risks spawned by a combination of COVID acting as an accelerant, Lloyd’s Blueprint Two, the insurance markets' own dynamics and the needs of increasingly demanding customers. Looking at the future of e-trading platforms, we will discuss:

    - Whether e-trading of complex insurance will catch on this time
    - Who is doing what in the platform space and lessons learned so far
    - What the attributes of a successful platform are
    - The role that both Lloyd’s and the mega brokers will play in determining the outcome.

    The event will coincide with the publication of a comprehensive InsTech London report on e-trading of reinsurance and complex risks by InsTech London partner, Robin Merttens, who has been involved in digitising insurance since 2000. He will also be hosting this event and knowing him, as we do, he will not need much encouragement to provide his customarily unfiltered perspective.

    The speakers include:

    Richard Phipps, Vice President, Property & Specialty Underwriting, Swiss Re
    Sasa Brcerevic, Managing Director, Carrier Solutions Group, Aon
    Ian Meadows, Associate Partner, EY

    Join us on January 28th at 12 pm to learn why the future of e-trading is more than just digital replication of the past.

    The learning objectives for this Live Chat are:

    - Learn about the re-emerging trend of e-trading platforms in the complex insurance space
    - Understand the barriers to effective adoption of e-trading platforms and how they can be overcome
    - Review examples of new e-trading platforms and the attributes enabling their successful adoption
  • What is parametric insurance and how does it impact actuarial work? Recorded: Jan 20 2021 60 mins
    Cherry Chan, LMAG; Cian Creedon, LMAG; Raghav Ohri, IFoA GI Insurtech Working Group; Matthew Grant, InsTech London
    Parametric insurance is based on the usage of a parameter that is correlated to the loss. Unlike traditional indemnity products, a measurable trigger and payment amount are fixed in advance, leading to fast payouts and low claims administration costs.

    Historically, parametric insurance providers have been providing bespoke services mainly on climate related perils for large companies/institutions.

    This relied on satellite data which has improved significantly over time. Enabled by technology, better data and modelling techniques, a newer cohort of insurtech offerings are moving towards off-the-shelf products focused on SMEs and individual customers, aiming to meet gaps in indemnity cover and covering previously uninsurable risks.

    This presentation collates findings from the Instech London Parametric Insurance Report with those of the Institute of Actuaries GI Insurtech working party.

    Hosts:

    Cherry Chan - Chair, London Market Actuaries' Group
    Cian Creedon - Treasurer, London Market Actuaries' Group

    Speakers:

    Raghav Ohri, IFoA GI Insurtech Working Group
    Matthew Grant, Partner, InsTech London
  • Zego - Telematics Acquisitions and Insurance Revolutions Recorded: Dec 15 2020 30 mins
    Robin Merttens, InsTech London; Harry Franks, Zego
    Robin chats with Harry Franks, Chief Business Development Officer at Zego, about their recent acquisition of telematics company, Drivit, and how they will use its real-time driver behaviour data to transform motor insurance pricing.

    Harry also talks to us about how Zego fared in 2020, their plans for 2021 and how insurance itself needs to change.
  • Re:infer - Helping Insurers Become InsurTechs Recorded: Dec 10 2020 23 mins
    Robin Merttens, InsTech London; Stephen Mackintosh, Re:infer
    We talk to Stephen Mackintosh, Chief Commercial Officer of Re:infer, to learn more about how they are applying Natural Language Processing (NLP) technology to insurers’ conversations and communications data.

    By automatically reading and understanding each message in real time, insurers can use these insights to drive efficiency for themselves and a better experience for their customers.

    Stephen shows us the Re:infer platform in action and explains how they implemented it at Hiscox to interpret inbound emails from brokers at scale.

    With the help of Re:infer, incumbent insurers can mine their communications using no-code technology to drive improvements and automation in their operations.
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  • Presented by: Robin Merttens, InsTech London; Harry Franks, Zego
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