Exceed customer expectations, through event-driven data architectures

Presented by

Jon Diamond, Jitterbit

About this talk

Customers expect seamless experiences throughout the customer journey, from processing orders to marketing communications to support tickets. After a year or so of unprecedented change and accelerated digital transformation, we learn how event-driven architectures, coupled with the ability to rapidly connect and automate the data flow between disparate systems and SaaS services, allows organisations to serve customers better, innovate faster, and build additional revenue streams.

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