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LevelUP with Temenos Infinity: 14 Things that Digital Winners Do

Find out what are the 14 things that digital winners do! Let's not turn customers away at your digital door front.
LevelUP with Temenos Infinity is a series of three webinars, where Temenos will bring #levelupwithInfinity #techtuesday webinars to you!
Recorded Jun 2 2020 61 mins
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Presented by
Chris Wooldridge
Presentation preview: LevelUP with Temenos Infinity: 14 Things that Digital Winners Do
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  • Driving Innovation for Growth with AI Dec 29 2020 5:00 pm UTC 20 mins
    Azfar Karimuddin, Canadian Western Bank | Jeff Wright, Canadian Western Bank | Brian Abele, Temenos
    What happens when business lines and IT come together with synergy to accelerate innovation? Growth is the answer.

    In this session, hear from Canadian Western Bank, as they discuss:
    - How they are changing the landscape of digital banking with human augmented AI
    - How they are creating value for their SME customers as a partner, not just a bank
  • Raise Your Expectations: A Journey of Digital Onboarding and Agility Dec 22 2020 5:00 pm UTC 23 mins
    Kristy Brandon, SVP eBanking, Comerica | Mahesh Venkatachalam, VP Retail Digital Channels, Comerica | Brian Abele, Temenos
    Comerica’s tag line is “raise your expectations” and raise them they have. Hear a story of continuous renovation as Kristy Brandon, SVP eBanking, and Mahesh Venkatachalam, VP Retail Digital Channels, describe how the bank reinvented their digital onboarding experience earlier this year with Temenos Infinity.

    Since the launch, the team has acted with increased speed and agility – bringing to market a new product each month.

    In this session you will learn:
    - Why they feel building on a strong technology platform is critical to their success
    - What’s next for their digital journey
  • Digital Account Opening in 90 Seconds Dec 9 2020 4:00 pm UTC 10 mins
    Derek Corcoran, SVP Business Solutions Group, Temenos
    In banking, on average over 70% of prospects who start applying for a checking account drop out before they finish the process.

    Temenos Infinity offers a next generation experience for account opening, allowing financial institutions to add new accounts in just 90 seconds. Watch the presentation to see this functionality in action.

    Join Derek Corcoran, SVP Business Solutions Group, as he discusses:
    - The technology that powers this incredible innovation.
    - How you can increase your conversion rates by making it easy for your customers to do business with you
  • The Impact of COVID-19 on Retail Banking Dec 3 2020 4:00 pm UTC 16 mins
    Bob Neuhaus, Vice President, Financial Services, J.D. Power
    J.D. Power and Temenos return with newly sourced data to compare and understand how this ongoing pandemic continues to affect the financial health of consumers and, ultimately, their behaviors.

    Listen in as Bob Neuhaus, Vice President, Global Financial Services of J.D. Power shares consumers perspectives on how their financial institutions have shown concern for their financial situation during the COVID-19 crisis.

    Get insights into:
    - New challenges customers are experiencing as a result of the pandemic and how they perceive the bank's role in serving the needs of those challenges
    - Prioritizing opportunities to improve customer service and address consumer needs
    - Mid-size advantages and vulnerabilities and thoughts on the future moving forward

    This webinar is ideal for any financial institution leader looking to help address timely customer challenges, improve communication and grow customer loyalty.
  • LevelUP Webinar: Accelerate business value with the Temenos Value Benchmark Dec 1 2020 4:00 pm UTC 75 mins
    Kanika Hope, Gregory N. Hill, Thomas Fehr, Jeff Wright, Azfar Karimuddin
    How do you ensure your IT spend is driving growth and innovation and not just keeping the lights on? To answer this question and more, we are pleased to invite you to join an exclusive webinar with our panel of C-suite business leaders from market-leading banks such as ANSA Merchant Bank, Bank Julius Baer Europe and Canadian Western Bank.

    In this interactive panel discussion, we will discuss how the Temenos Value Benchmark (TVB) helps our clients understand, accelerate and optimize the tangible business value created by their investment in IT. You will also hear from our panellists on specific insights from the benchmark that helped with their business agenda, recommendations to peers on how to leverage the TVB and the role of IT in driving the CEO agenda.
  • The Welcoming Bank in a World of Social Distancing: New Account Processes Recorded: Nov 17 2020 59 mins
    Sam Kilmer, Cornerstone Advisors | Dave Thomas, Sterling National Bank | Derek Corcoran, Temenos
    Financial institutions can no longer count on face-to-face interactions to drive growth, especially in deposit account opening. Digital banking strategies now must stretch to become explicit business generators that include exceptional experiences from service to new account sales. Listen in as our experts discuss:

    - Best practices for account onboarding, including how Sterling National Bank went from being a traditionally commercial-focused institution to launching a digital direct bank with consumer account opening– generating $290 million in new deposits in the first two months
    - How to turn digital onboarding into demand generation and real revenue in a socially distant world
    - Five ways to “stress test” your current onboarding experience and make small, but impactful, improvements to enhance the customer experience

    This webinar is ideal for any financial institution employee looking to grow deposits and use digital account onboarding to build future demand and loyalty.
  • Temenos “Bank of the Future Forum 2020 Online Recorded: Nov 17 2020 108 mins
    Temenos & NDC Tech Experts
    Bank of the Future Forum is an engaging and open forum where Banks, FIs, Regulators and Global Fintech’s will gather together to network, share experiences, exchange insights and industry information and discuss practical steps banks of the future need to take to maximize the potential from investment in Temenos products and NdcTech services. It is a unique opportunity to initiate, develop and maintain lasting business relationships.
  • Africa Digital Leaders Webinar: The imminent need for cloud banking in Africa Recorded: Nov 12 2020 59 mins
    Joseph Mutua, Solutions Architect, AWS; Joaquin De Valenzuela Muley, Business Line Director- Infinity, Temenos
    Join Temenos and Amazon Web Services as we take you through specific requirements of banking in the cloud, requirements and we'll discuss some examples of financial organisations that have successfully adopted a cloud strategy. You'll have the opportunity to engage our experts in a live Q&A session.
    Register and attend!
  • Temenos Digital Transformation Webinar, Egypt Recorded: Nov 11 2020 96 mins
    Fadi Yazbeck, Temenos / Sheeraz Junejo, Temenos/ Mathieu Charles, Temenos/ Skander Matoussi, EY
    The Temenos digital transformation webinar will discuss how banks in Egypt can profit by fully embracing digital technology.
  • How Atlantic Union Bank improved automation by 5X to deliver $1.7B+ in PPP Loans Recorded: Nov 10 2020 20 mins
    Kelly Dakin, Chief Digital and Customer Experience Officer, Atlantic Union Bank | Derek Corcoran, SVP BSG, Temenos
    With the rapid release of the Small Business Administration Paycheck Protection Program (PPP), banks that were able to successfully support their customers with access to these loans gained respect and loyalty – both from their members and the market. AUB was one of these banks – launching a new digital loan portal in less than a week. Hear how they have continued to build on this momentum and how it has impacted their organization.

    - Hear learnings directly from Kelly Dakin, Chief Digital and Customer Experience Officer at Atlantic Union Bank
    - Find out how Atlantic Union Bank was able to process 11,500 PPP loans and secured $1.7B+ for small businesses successfully through the Paycheck Protection Program (PPP)
    - Take a closer look at the Temenos Infinity loan application digital experience to support social distancing and branchless operations during our current climate
  • LevelUp: Creating the future of digital banking with Temenos & Capgemini Recorded: Oct 21 2020 57 mins
    Christos Panagopoulos - Temenos/ Carlos Salta - Capgemini /John Conlon- Capgemini Middle East
    As the focus on customer experiences increase, the pressure on retail banks in the region to transform grows. In addition, the pandemic has accelerated digital interaction between consumers and their banks, which means that banks need to evolve into platform-based models and transform their core to stay competitive.

    In this webinar our industry experts will discuss:
    Local market challenges
    How a FinTech eco-system can provide you a strong platform
    How Temenos and Capgemini can provide practical solutions to tackle these challenges
  • Cloud Banking Solutions for the Middle East and Africa webinar Recorded: Oct 14 2020 59 mins
    Ross Mallace- Temenos, Zeid Chamma- Google Cloud
    The financial services industry has seen extreme disruption in 2020, with closed bank branches and limited in-person assistance for customers. It is now more important than ever to digitally transform so that you have the ability to scale as needed to maintain business continuity, the agility to meet growing digital banking needs, and the flexibility to transform on your own terms with unified management across hybrid cloud and multi-clouds. In this virtual event, Temenos and Google Cloud experts will discuss key use cases and solutions to help you future-proof your cloud strategy.

    Please note: For the purposes of this event, all provided details will be shared between Temenos and Google
  • Temenos and Flowe in conversation: Innovating for humanity and sustainability Recorded: Oct 8 2020 30 mins
    Kam Chana & Ivan Mazzoleni
    Ivan Mazzoleni, CEO of Flowe, the environmentally friendly digital bank and Kam Chana, Product Innovation Director at Temenos, discuss how advanced cloud technology can help in building a purpose-driven, sustainable, digital bank. Ivan and Kam share their insights on creating a hyper-efficient and innovation-driven business model that delivers more value and empowers people to improve their financial health.
  • Scaling Digital Banking Channels for Growth – Securely Recorded: Oct 6 2020 61 mins
    Peter DeMars, CFE UMB Bank | Adam Miller, Temenos | Matt Johnson, TransUnion
    Build trust, grow revenue and mitigate risk with the rise in digital transactions.

    Consumers expect seamless and safe transactions through digital channels, and will seek out organizations that will meet their needs. With the recent COVID-19 pandemic, the shift to digital channels has been leaving many organizations scrambling to keep up. Financial institutions must now adapt their services to scale in digital channels to better serve their customers, yet the struggle of how to provide a secure yet seamless experience still remains.

    At least 1 in 5 U.S. consumers polled by TransUnion have already been targeted by phishing and other economic environment COVID-19-related digital scams, while a 14% increase in risky financial services transactions has been observed by TransUnion.

    Fortunately you can optimize your digital channels, grow revenue and mitigate your risk while providing an engaging experience. Please join Peter DeMars, CFE UMB Bank, Adam Miller, Director - CX practice from Temenos, and Matt Johnson from TransUnion (formerly iovation) as they discuss:

    ● How to manage the rise in digital transactions, and turn it into an channel for growth

    ● How to proactively address increasing and changing fraud such as such as account takeover, phishing and first party fraud

    ● How you can streamline decisioning and risk management to secure trust with device intelligence, real-time identity data checks

    ● Discover actionable strategies for success in the post COVID-19 environment
  • Lockdown Banking – How to Unlock Hyper-Personalization Recorded: Oct 5 2020 46 mins
    Karen Huish, Tim Dimond-Brown, Marcel Menke, Tero Niemi
    After the outbreak of the COVID-19 health crisis, Europe has seen a staggering increase in the need to move services and work processes to digital platforms. This trend is not new in the financial industry. Still, it has become a clear differentiator for banks that can continue to provide flexible support and valuable services to their clients. It is vital financial institutions lay the technological foundations for success in the coming years. Customers now expect a fully digital experience and are more likely than ever to look for an alternative supplier. Together with speakers from Google Cloud, Boston Consulting Group and Samlink, Temenos is exploring how to unlock hyper-personalization with market insights, strategic tips and technological knowledge.
  • Future Ready Lending: What it looks like Recorded: Sep 17 2020 61 mins
    David Brydun, VP Lending, Baxter Credit Union | Sam Kilmer, Cornerstone Advisors | Larry Edgar-Smith, Temenos
    While most financial institutions pursued lending leadership through the energy of lenders; customer expectations driven by competitors, new market entrants, and tough economics are now demanding more sustainable, engineered lending. Join David Brydun, VP Lending, Baxter Credit Union, Sam Kilmer, Senior Director, Cornerstone Advisors, and Larry Edgar-Smith, SVP Product Evangelism, Temenos, as they discuss best lending practices, with takeaways including:

    * The impact that current trends will have on the future state of consumer and small business lending
    * The key role that digital technology and analytics plays in lending future-readiness
    * How BCU has increased loan volume and successfully deepened relationships through a direct to consumer approach, marketing, and automation
  • Temenos Solutions Discovery for Pakistan – Temenos Value Benchmark Webinar Recorded: Sep 17 2020 43 mins
    Mathieu Charles - Strategic Advisor, Temenos
    Join our Temenos Value Benchmark webinar to accelerate your business performance.
    Get a chance to learn more about the Temenos Value Benchmark program, how to apply the best practices, and how you can participate to optimize your business.
  • What COVID-19 has done to accelerate digital customer experience in Palestine Recorded: Sep 17 2020 109 mins
    Rami Atieh, Sales Manager - Temenos/ Ahmed Khidhir, Digital Banking Solution -Temenos/ Abhijit Anand,Product Manager-Temenos
    In this webinar, our digital banking and customer experience experts will examine in depth what it really means to be digital in the current climate, look at the challenges and opportunities being faced in the Palestinian banking sector, and will provide practical solutions and insights into how to transform your digital processes.
  • Temenos Solutions Discovery for Pakistan - Data Lake & DLM Recorded: Sep 14 2020 46 mins
    Rafik Anevar -Senior Consultant Temenos/ Usman Jadoon -Senior Consultant & Iffat Rizvi - Director of Technology, NDCTech
    Join our Data Lake and DLM webinar to learn how Temenos Data products provide banks with a unified data platform that helps them deal with the massive data volumes of the digital banking era.
  • Temenos Solutions Discovery for Pakistan – Financial Crime Mitigation Webinar Recorded: Sep 3 2020 63 mins
    Mahmoud Nayfeh - Senior Consultant Business Solutions Group, Temenos and Abbas Alam - Technical Consultant, NDCTech
    Join our Financial Crime Mitigation webinar and get a chance to learn how real-time system that utilises artificial intelligence (AI) and sophisticated algorithms with advanced scanning methods provides banks the ability to stop suspicious transactions before the funds are moved
The World's #1 Banking Software
Temenos AG (SIX: TEMN) is the world’s leader in banking software, partnering with credit unions and other financial institutions to transform their business and stay ahead of a changing marketplace. Over 1,300 organizations in North America rely on Temenos software to manage their onboarding, origination, service, collection, core banking and compliance. For more information, please visit www.temenos.com.

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  • Live at: Jun 2 2020 3:00 am
  • Presented by: Chris Wooldridge
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