Lockdown Banking – How to Unlock Hyper-Personalization

Presented by

Karen Huish, Tim Dimond-Brown, Marcel Menke, Tero Niemi

About this talk

After the outbreak of the COVID-19 health crisis, Europe has seen a staggering increase in the need to move services and work processes to digital platforms. This trend is not new in the financial industry. Still, it has become a clear differentiator for banks that can continue to provide flexible support and valuable services to their clients. It is vital financial institutions lay the technological foundations for success in the coming years. Customers now expect a fully digital experience and are more likely than ever to look for an alternative supplier. Together with speakers from Google Cloud, Boston Consulting Group and Samlink, Temenos is exploring how to unlock hyper-personalization with market insights, strategic tips and technological knowledge.
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Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. We have a relentless focus on innovation and consistently reinvest 20% of our revenues into R&D, the highest in banking software. We have the largest and most dynamic global community of banks, FinTechs, developers and partners in the industry and together we make banking better.