The Welcoming Bank in a World of Social Distancing: New Account Processes

Presented by

Sam Kilmer, Cornerstone Advisors | Dave Thomas, Sterling National Bank | Derek Corcoran, Temenos

About this talk

Financial institutions can no longer count on face-to-face interactions to drive growth, especially in deposit account opening. Digital banking strategies now must stretch to become explicit business generators that include exceptional experiences from service to new account sales. Listen in as our experts discuss: - Best practices for account onboarding, including how Sterling National Bank went from being a traditionally commercial-focused institution to launching a digital direct bank with consumer account opening– generating $290 million in new deposits in the first two months - How to turn digital onboarding into demand generation and real revenue in a socially distant world - Five ways to “stress test” your current onboarding experience and make small, but impactful, improvements to enhance the customer experience This webinar is ideal for any financial institution employee looking to grow deposits and use digital account onboarding to build future demand and loyalty.

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Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. We have a relentless focus on innovation and consistently reinvest 20% of our revenues into R&D, the highest in banking software. We have the largest and most dynamic global community of banks, FinTechs, developers and partners in the industry and together we make banking better.