Top 5 Retail Banking Trends and Priorities in 2021

Presented by

Jim Marous, The Financial Brand | Brian Abele, Temenos

About this talk

The pandemic significantly altered the priorities of retail banks, as they had to adjust to digital-only delivery of services, a remote work environment, and an acceleration of digital banking transformation. Learn how to adjust to these shifts in trends and priorities with Brian Abele, Senior Vice President, Product Management at Temenos and Jim Marous, co-publisher of The Financial Brand. Topics covered include: - What are the trends that retail bankers can’t ignore in 2021 and beyond? - Where should organizations start their digital banking transformation journey? - How can financial institutions catch up to consumer experience expectations? - Are industry Changemakers building, buying or partnering in order to challenge the boundaries of digital banking success?
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Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. We have a relentless focus on innovation and consistently reinvest 20% of our revenues into R&D, the highest in banking software. We have the largest and most dynamic global community of banks, FinTechs, developers and partners in the industry and together we make banking better.