This webinar is aimed at the international library community at this time of change and challenge brought about by COVID-19. It focuses on the immediate practicalities of providing library services during a pandemic, when the longer-term future is not clear, offering participants an opportunity to hear from leading practitioners across the region and beyond as well as sharing their own concerns and solutions to date. The discussions will build on this exchange by drawing on recent work done in the field by Professor David Baker and Dr Lucy Ellis, identifying exemplars of best practice and creating a framework for further interchange of ideas and solutions for the next twelve months and beyond. Through the use of live polls, delegates will have ample opportunity to participate in the webinar discussions and shape the outcome.