Overcome Challenges with ServiceNow Adoption and Throughput

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Presented by

Kailash Attal - SVP, Enterprise Services & Head of SaaS

About this talk

Are you struggling to keep up with the rapid pace of change in your organization, industry, or technology platform? Do you find it challenging to manage your stakeholders’ demands, prioritize enhancements, and control costs? These are just a few of the common challenges ServiceNow customers face. As an Elite ServiceNow Partner, the UST ServiceNow team has the expertise to help you overcome them. As a Centre of Excellence (CoE), UST ServiceNow manages multiple customers across industries with over 165 certified resources, with more than 60 engagements over the past six years. In this upcoming webinar, our Elite ServiceNow Partner CoE team will discuss solutions to tackle the five key challenge areas that every ServiceNow platform owner faces: Keeping up with the Pace of Change: External/Market, Internal/Org, Functional/Process, and Technological/Platform Demand Management: Enhancement and Change Requests (Logging, Enriching, Analyzing, and Prioritizing), Infinite Demand / Finite Resources Stakeholder Management: Expectation Management, Consensus Building, Functional/Process Ownership Absorption and Adoption: Speed of Adoption, Usage of Features, User Experience of the Platform, Driving Innovation and Transformation leveraging the Platform Total Cost of Ownership: Licenses, Labor, Add-on software/products, Defining, Measuring, and Tracking RoI . Register now to unlock the full potential of your ServiceNow implementation and take your organization to the next level. Presenter: Kailash Attal - SVP, Enterprise Services & Head of SaaS Kailash drives creating, marketing, building, and implementing UST's Portfolio of Services in Enterprise SaaS space, which helps our customers in continuously increasing Return of Investment from their SaaS portfolio.
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