Disruptive Technologies Addressing Unmet Needs in the Enterprise

Presented by

Houman Haghighi Business Development Partner, Menlo Ventures & Muddu Sudhakar CEO, Aisera

About this talk

The world as we know it continues to change, and the way we use to live, work and play continues to evolve. Houman will share highlights from their thesis areas and investments solving un-met needs in the enterprise. He will provide an overview of several trends driving adoption of transformative and disruptive companies that Menlo Ventures is investing in. Remote Working Disruption with Scalable Enterprise Automation Enterprises are challenged with how to support employees and customers across service organizations like IT, HR, Cloud/DevOps, and Customer Service. To digitally accelerate a remote workforce, AI automation has become critical to delivering self-service while maintaining business growth through challenging times. New AI technologies such as Conversational AI, Cognitive AI Search, and AI-driven RPA are now providing consumer-like service experience. By automating service desk tasks, requests, and services, businesses can auto-resolve user requests and improve employee productivity, as well as boost overall employee and customer experience.

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