Using GenAI to personalize shopping experiences, drive revenue and productivity

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Presented by

Hayley Tabor, Vice President, Global Industries

About this talk

This video session is a replay of the NRF '24 Big Ideas Replay: "How Target and Canadian Tire use generative AI for personalized shopping experiences, driving revenue and productivity" Generative AI is the topic of conversation in board rooms and on the mind of every retail CEO. And retailers are reacting differently, in this session, the panelists will share the practical use cases of AI for driving revenue, enhancing operations, and creating frictionless customer and team member experiences. This session discussed valuable insights into the latest technologies that are driving the digital transformation. Learn how Artificial Intelligence is transforming business processes such as enhanced customer experience, effective product placement and personalization. Speakers: Cari Covent Head of AI and Emerging Technology Canadian Tire Corporation Melissa Ludack Vice President, Data Science Target Corp Azita Martin VP of AI for Retail, CPG and QSR, NVIDIA NVIDIA Moderator: Hayley Tabor Vice President, Global Industries Dell Technologies
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The Dell Technologies Global Industries team focuses on Computer Vision AI, Energy, Healthcare & Life Sciences, Manufacturing, and Retail verticals.