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How to Troubleshoot Remote Worker IT Issues

Troubleshooting remote worker IT issues is challenging, since IT teams don't control the home network, Internet or SaaS providers that employees depend on. See how to quickly isolate problem domains and get diagnostic details to solve user issues in this technical webinar.
Recorded Jul 8 2020 57 mins
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Presented by
Chris Siakos, Founder and CTO, at Sinefa & Alex Henthorn-Iwane, VP Product Marketing at Sinefa
Presentation preview: How to Troubleshoot Remote Worker IT Issues

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    Chris Siakos, Founder and CTO, at Sinefa & Alex Henthorn-Iwane, VP Product Marketing at Sinefa
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    Listen in to learn:
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    Chris Siakos, Founder and CTO and Alex Henthorn-Iwane, VP of Product Marketing at Sinefa
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    The COVID-19 pandemic has caused significant disruption to call centers as they shift to virtual operations for at least the mid-term. With business-critical sales and customer service interactions literally on the line, how can IT teams ensure positive digital experiences for key applications and services? Join this webinar to learn more about:
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  • Remote Work: Solve O365 and Zoom Issues Aug 12 2020 12:00 am UTC 58 mins
    Chris Siakos, Founder and CTO, at Sinefa & Alex Henthorn-Iwane, VP Product Marketing at Sinefa
    Remote workers rely on business-critical SaaS applications like Office 365 and Zoom. How do you effectively solve app, Internet, network, home wifi and connectivity issues for your WFH employees? Learn how to leverage end-to-end visibility to keep your remote workers productive and engaged with business productivity suites like O365 and collaboration apps like Zoom.
  • Holistic Monitoring for Remote Workers and Branch Offices Recorded: Aug 5 2020 50 mins
    Chris Siakos, Founder and CTO and Alex Henthorn-Iwane, VP of Product Marketing at Sinefa
    What is the right monitoring approach to meet urgent remote worker needs today, and to support the return to the branch office? Join this webinar to learn:
    - A holistic way of thinking about monitoring across home and branch offices, data center and cloud instances
    - The monitoring capabilities and data sets needed for this approach
    - Key monitoring views, tools and workflows
  • Seven Keys to Choosing the Best Network Monitoring Tools Recorded: Jul 29 2020 37 mins
    Alex Henthorn-Iwane, VP Product Marketing at Sinefa
    Network monitoring must evolve to meet new demands arising from the move to the cloud, the rise of SD-WANs, and the massive shift to work-from-home. Get up to date about categories of monitoring, and learn seven vital considerations for choosing the right network monitoring tools for today's challenging IT landscape.
  • Remote Work: Solving O365 and Zoom Issues Recorded: Jul 22 2020 59 mins
    Chris Siakos, Founder and CTO, at Sinefa & Alex Henthorn-Iwane, VP Product Marketing at Sinefa
    Remote workers rely on business-critical SaaS applications like Office 365 and Zoom. How do you effectively solve app, Internet, network, home wifi and connectivity issues for your WFH employees? Learn how to leverage end-to-end visibility to keep your remote workers productive and engaged with business productivity suites like O365 and collaboration apps like Zoom.
  • How to Troubleshoot Remote Worker IT Issues Recorded: Jul 8 2020 57 mins
    Chris Siakos, Founder and CTO, at Sinefa & Alex Henthorn-Iwane, VP Product Marketing at Sinefa
    Troubleshooting remote worker IT issues is challenging, since IT teams don't control the home network, Internet or SaaS providers that employees depend on. See how to quickly isolate problem domains and get diagnostic details to solve user issues in this technical webinar.
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    Alex Henthorn-Iwane, VP Product Marketing at Sinefa
    Network monitoring must evolve to meet new demands arising from the move to the cloud, the rise of SD-WANs, and the massive shift to work-from-home. Get up to date about categories of monitoring, and learn seven vital considerations for choosing the right network monitoring tools for today's challenging IT landscape.
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    Chris Siakos, Founder and CTO, at Sinefa & Alex Henthorn-Iwane, VP Product Marketing at Sinefa
    IT teams face three big visibility challenges due to the massive shift to remote work. The first is the high variability of home network environments. The second is cloud-based and Internet-centric SaaS and cloud-migrated applications. The third is the inherent unpredictability of Internet transport and higher congestion during these unprecedented times. How do you overcome these monitoring challenges and make users happy and productive?



    In this webinar, you will learn about:

    - How to leverage Sinefa Endpoint Agent and network path monitoring to get visibility from end user devices, through home and ISP networks, to data centers, cloud and SaaS
    - How network path monitoring can be used to get visibility into your customer-facing applications, plus third party APIs and services that are critical for your customer digital experiences
    - How to get access to these capabilities for 90 days, free of charge
Live webcasts and videos for IT, cloud and network engineers
Sinefa is a digital experience monitoring platform that delivers visibility into the entire service delivery chain from endpoint devices across internal and external networks, through applications and APIs, enabling you to plan
smarter, deploy easier, resolve issues faster, and run your business smoother.

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  • Title: How to Troubleshoot Remote Worker IT Issues
  • Live at: Jul 8 2020 5:00 pm
  • Presented by: Chris Siakos, Founder and CTO, at Sinefa & Alex Henthorn-Iwane, VP Product Marketing at Sinefa
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