ONUG | Troubleshooting Remote Worker IT Issues

Presented by

Zeus Kerravala, Founder of ZK Research, Chris Siakos, Founder and CTO at Sinefa, Alex Henthorn-Iwane, VP Marketing at Sinefa

About this talk

Troubleshooting remote worker IT issues is challenging since IT teams don’t control the home network, Internet, or SaaS providers that employees depend on. See how to quickly isolate problem domains and get diagnostic details to solve user issues in this technical webinar. What You Will Learn? -The key challenges and state of remote working application delivery and support in our new normal - Best practices for performance monitoring of remote worker IT issues - How to interpret diagnostic data and move to remediation for WFH users, using some illustrative demonstrations from the Sinefa Digital Experience Monitoring platform

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Sinefa is a digital experience monitoring platform that delivers visibility into the entire service delivery chain from endpoint devices across internal and external networks, through applications and APIs, enabling you to plan smarter, deploy easier, resolve issues faster, and run your business smoother.