The SOC Metrics that Matter…or Do They?

Security operations is notoriously difficult and most organizations fall short of their expected security outcomes when it comes to threat detection, investigation, and response (TDIR). Why is that? There’s the standard answers of lack of data and context, limited attacker insight, and manual and complex processes. But there’s an additional challenge - the ability to use metrics to demonstrate the value that security teams bring to the larger organization. Security leaders have struggled to identify metrics that demonstrate the value that the SOC delivers and how it performs, as the standard metric of success in the SOC is avoiding a breach or stopping it quickly. Thanks to the vast array of tools security pros use everyday, it’s also very difficult to build a system to properly track metrics in the SOC. So how do you choose the metrics that matter? Join Google’s Anton Chuvakin and guest speaker, Forrester’s Allie Mellen and dig into the paradox of metrics; the easy metrics versus the metrics you really want, why we can’t agree on metric recommendations and more.